Momentum Kia
Vallejo, CA
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93 Reviews of Momentum Kia
I still haven’t received cancellation of maintenance package. Dealer told me it included 60k and 100k mile tune up but all it is was oil changed. package. Dealer told me it included 60k and 100k mile tune up but all it is was oil changed. More
Best customer service Came in with no idea of what car we wanted. They were so helpful and patience. They walked us through every single step, from choosing the perfect car Came in with no idea of what car we wanted. They were so helpful and patience. They walked us through every single step, from choosing the perfect car to getting us a great deal. Vernon and the rest of his team made this stressful moment such a pleasant experience. Thank you for all your help. From a happy customer. More
Great Experience I want to thank the Vallejo Kia service center team, my experience there was great. Everyone was very friendly and my oil change and tire rotation did I want to thank the Vallejo Kia service center team, my experience there was great. Everyone was very friendly and my oil change and tire rotation didn’t take them long at all. I really appreciate the car wash as well and I will definitely be only returning to the Vallejo Kia anytime I need anything done. Thank you guys again More
Efficient This was probably my best experience at Kia Vallejo. I’ve been frustrated in the past but I appreciated the efficiency of the service writer and how q This was probably my best experience at Kia Vallejo. I’ve been frustrated in the past but I appreciated the efficiency of the service writer and how quickly my car was completed. They even washed it for me. Thank you! More
Return of vehicle Took too long to return vehicle when told it was ready still needed wash. Otherwise it was okay. I have no more to say. Bye Took too long to return vehicle when told it was ready still needed wash. Otherwise it was okay. I have no more to say. Bye More
Wonderful people at the dealership. Buying a new car through a dealership is often like having a root canal. Not here! Allen Freeman was great, and so very helpful. The 'Wizard' that Buying a new car through a dealership is often like having a root canal. Not here! Allen Freeman was great, and so very helpful. The 'Wizard' that found the vehicle that we wanted wasn't at the dealership the day we were there, but Allen dialed him at home for us to thank.. 'Rey Rey' was there and worked his magic; as did the person handling the financial issues. The general manager was very welcoming also. But we want to especially thank Allen Freeman. More
professional, enjoyable, easyv Kia Vallejo was fabulous from start to finish. We went back to purchase our new vehicle because of our sales man- Devon. When we returned he was on va Kia Vallejo was fabulous from start to finish. We went back to purchase our new vehicle because of our sales man- Devon. When we returned he was on vacation, but the vallejo team stepped up and kept delivering excellent service. The general manager said hello, and our sales man was amazing! He was so patient and took the time to find out what I was looking for and what was in our budget! No pressure at all. Just wanted us to be happy with the car and Kia Vallejo- if we ever need a new car we know where we will go. Fianance was super quick and Laura was so sweet- explained all the paperwork to us as I signed. Just a great place and friendly people/ not what my experience had been at other dealerships of other brands. More
Haggling is no fun Everyone was really nice. The only downside was how long the haggling took. Not to mention machine malfunctions (printers and such) which only made th Everyone was really nice. The only downside was how long the haggling took. Not to mention machine malfunctions (printers and such) which only made things last longer. More
Great Service The salesman found the car I needed and price I was looking for. Then management helped speed up the process with getting paperwork in order. Made my The salesman found the car I needed and price I was looking for. Then management helped speed up the process with getting paperwork in order. Made my car buying experience painless and convenient. Great job to the whole team their that helped make it happen! More
Ava rocks! My Niro was stalling and running rough and I was picking up my husband from knee replacement surgery. The car had 5 recalls and she made sure it was a My Niro was stalling and running rough and I was picking up my husband from knee replacement surgery. The car had 5 recalls and she made sure it was all done. However, the car was not right so after almost being stranded again she made sure I got in and was given a loaner car. She also gave me a clean car and has been so very kind. So far the car is running good. But I know I can call her and she will always give me excellent service with compassion and kindness. I will tell everyone I know!!! She deserves a raise!! More