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Momentum INFINITI & Volkswagen of Fairfield

Fairfield, CA

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133 Reviews

2855 Auto Mall Parkway

Fairfield, CA

94533

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133 Reviews of Momentum INFINITI & Volkswagen of Fairfield

March 24, 2018

Pleasant and great service The young girl at the desk, I believe her name was Nicole was very pleasant and gave a comfortable vibe. They accepted me the way Day I called and got More

by tamyrahdard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 26, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

That's what we like to hear! We truly appreciate your wonderful feedback about your visit. We look forward to seeing you back here again in the future!

March 24, 2018

Fairfield Volkswagen My son and I had a great experience at your facility. They worked well with us and made this buying experience a positive one. Thank you for everyth More

by RIVER4BROOKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Baker
Mar 26, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

You are very welcome, Brooke! We're thrilled that you and your son had such a great visit with us. We certainly hope to see you back again in the future!

March 21, 2018

5000 mike service Service department is great. Not so happy with the QX60 though. Leslie Weld was great. Knowledgeable, friendly, a pleasure to work with. Won’t buy an More

by BCWRENJR12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Weld
Mar 23, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We're sorry to hear that you are not enjoying your vehicle, thank you for letting us know. It's great to know that Leslie and the service team were able to help you out during your visit. If there's anything we can do to make you enjoy your vehicle more, please let us know!

March 21, 2018

Excellent service recommend 100% I’m really impresse with the service that’s all I can say. I recommend anyone who has an Infiniti to take their vehicles to get service by Infiniti of More

by IVANTG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Weld
Mar 23, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for the review, Ivan, we're glad to hear that our team was able to impress you. We hope that we can see you back again in the future!

March 11, 2018

Gary is always personable, knowledgeable Love Gary and the service Dept. Will never purchase from this dealer again. What more do I have to say I’m only doing this because Gary is the bedt More

by rbryant1549
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember but would not buy another car from this dealer. Only respect the Gary and the service Dept
Mar 12, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We're very sorry to hear that you won't be purchasing another vehicle from us, we hope that we can change that someday. We're glad that Gary is able to keep you in business with us, he is indeed a great asset to us. We hope that we can see you again in the future.

March 10, 2018

Sevice Leslie is always attentive and ensures that you are leaving your vechicle in good hands. Great follow up and customer service. J l v p More

by Jcmcap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie.
Mar 12, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We're lucky to have Leslie on our team, we're happy to hear that she was so attentive and able to help you out! Thank you for the review, we hope to see you back again!

March 10, 2018

Unfinished business It has been at least 3 weeks since I ended my business at this dealership. I am still getting calls to finish paperwork for a car I bought then retur More

by NAPASTRONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Briana Bean, Zamir Ahmadi, Kyle Dolcee, Richard Baker
Mar 14, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for providing us with your feedback. We’d like to apologize for any miscommunication on our end that has resulted in your frustration. Please reach out to our General Manager, Sam Nawabi, at (707)376-9300 to share more details about your experience so we can work together to find an appropriate resolution. We look forward to speaking with you soon.

March 10, 2018

very very good service the personal are so friendly and the expirience are realy good than you zamir ahmadi for your service you are a great sales man and the place are real More

by BLACKWOLF9112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zamir Ahmadi
Mar 12, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

It's great to know that our team was so friendly and able to give you a good experience with us, congrats on the new vehicle! We hope that we can see you back again when you're ready for your first service appointment!

March 09, 2018

I received exceptional customer service from everyone. I absolutely love taking my car here for servicing. The customer service is exceptional and they treat you like a valued person not just a dollar sign More

by josiahsmommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
Mar 12, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We're glad that you love taking your vehicle here, we love being able to help you out! Thank you for the feedback, come back and see us again soon!

March 09, 2018

Recall Always enjoy the service at Fairfield Infiniti. Will not take my car to any other dealer. Leslie and team rock!!! They show the true meaning of Custom More

by TAWWP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
Mar 12, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Leslie and the team do indeed rock, thank you for letting us know! We hope that you had a great appointment with us! Come back and see us again soon!

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