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Momentum INFINITI & Volkswagen of Fairfield

Fairfield, CA

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133 Reviews

2855 Auto Mall Parkway

Fairfield, CA

94533

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133 Reviews of Momentum INFINITI & Volkswagen of Fairfield

March 30, 2018

Maintance The professionalism in going over and beyond with services rendered!!!👌 Keep up the great Job of all you and your employees portray ! That’s More

by LTB5LTB6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
Apr 03, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We strive to gain your loyalty by exceeding your expectations and providing complete customer satisfaction. Thank you for your business and we hope to take care of any of your future car needs!

March 30, 2018

Good service Leslie is always so helpful and cheerful. Thank you for your hard work. It shows you enjoy your job! My car is 16 years old and I only bring it here c More

by jamwatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
Apr 03, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thanks for taking the time to let us know how we are doing! It's an honor to be your dealership of choice. It’s always a pleasure doing business with you. If you need anything else, please come back and see us again.

March 29, 2018

Extraordinary Service Center Employee, Leslie Weld Leslie Weld is a very knowledgeable, professional and considerate Service Employee. She quickly handled my car problem amidst an obviously busy day wi More

by debilopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Weld
Apr 02, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

That's what we like to hear! It's good to know that Leslie took good care of you and your vehicle, and made sure you were satisfied. Thank you for your excellent review, and we look forward to working with you again!

March 29, 2018

QX50 Service I was given a special treatment at the service Dept. Cheers for Leslie. She is so good, and friendly. Give her Employee of the month. More

by NENITA.LEDDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie at the Service Dept
Apr 02, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Hey Nenita, We're so glad to hear that Leslie took such great care of you. Thank you for letting us know, and thank you for your stellar review.

March 29, 2018

Best Service Department Leslie in service is wonderful! I have been having my car serviced here for about 10 years and never a bad experience! I would buy another Infiniti More

by Dr. K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
Apr 02, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Wow, we're happy to hear that you've had 10 years of great service at our dealership! It's great that Leslie made sure you had another great experience. Thank you for your excellent review, and we look forward to working with you for years to come!

March 29, 2018

Pre-paid service is the best!! I was pleasantly greeted, gave my keys and went about my day. Upon return to pick up my car, it was clean and ready to go. The entire service experien More

by K.STCLAIR.DAVIS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service take-in employee.
Apr 02, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

That's what we like to hear! It's good to know that your service happened so seamlessly. Thank you for your excellent review!

March 26, 2018

Nice Experience Even though I was about 20 minutes late to my appointment Nick was very nice and professional getting me checked in for my appointment. He even took t More

by JASMINB29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick V
Mar 28, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you so much for choosing to service your vehicle with Momentum Volkswagen of Fairfield! We unconditionally guarantee our service and strive to exceed your expectations on every visit. Nick will be pleased to know that he was so helpful! Let us know if there is anything else we can do for you.

March 25, 2018

Quick/efficient service Simple correspondence with service manager regarding my vehicle’s need; requested a specific day for the repair and Gary Esposito took charge and with More

by redcapzero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Esposito
Mar 26, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

That's what we love to hear! We strive to provide that kind of experience for all of our customers. We appreciate your comments and look forward to your next visit!

March 25, 2018

Sales and service Sales people were very friendly, accommodative, straight forward and helpful especially in securing financing .they were very graciously and supportiv More

by ORLANDO63THOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Barekzia, Gary and the female counter from service. and the big boss., Leah Singh, Richard Colbert, Kyle Dolcee
Mar 26, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We appreciate your kind words about our team! We hope you're loving your new vehicle. Have a wonderful day!

March 25, 2018

Excellent customer service. Your technical advisor was totally comprehensive in explaining my point regarding your preventive maintenance under the 160T mile and also an glad to More

by gil3sulit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary/ Service Advisor
Mar 26, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for taking the time to share your visit with us! We're thrilled that you had such a great experience working with Gary. He is definitely an asset to our team. Please let us know if we can help you with anything else!

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