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Momentum INFINITI & Volkswagen of Fairfield

Fairfield, CA

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133 Reviews

2855 Auto Mall Parkway

Fairfield, CA

94533

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133 Reviews of Momentum INFINITI & Volkswagen of Fairfield

March 08, 2018

Gary and Tony did a great job after resolving some issue Gary did a great job after resolving some issues concerning my unforgettable bad experience with Nicole at Volkswagen service center. Thanks Gary and More

by HERMANO.L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Azebedo
Mar 12, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for taking the time to share your experience with us. We take customer feedback very seriously and try to continually provide the best service to our customers. We are delighted to hear Gary and Tony could help provide a good experience for you. If we can help you further in any way, please let us know. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

March 06, 2018

Best in Class Find the staff courteous and accommodating, especially when I needed a loaner. The staff has always been friendly. The place is clean and the waiting More

by ashwyn.r.singh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team in the office
Mar 07, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for the kind words about our team, Ashwyn! We're thrilled that you always have a great experience with us. We look forward to seeing you back here for your next visit!

March 03, 2018

Liars They lie to you and aren’t honest, never gave me a contract of my new car payments. Then said he did and I threw it away, will never reccomend to anyo More

by JLARA707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Baker
Mar 07, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for your feedback. It’s our top priority to provide all of our customers with a stress-free car buying experience, and we’d like to talk with you in further detail about your visit with us. Rest assured, we pride ourselves on our customer service, and this is not the norm for a visit at the dealership. Please reach out to our General Manager, Sam Nawabi, at (707)376-9300 at your earliest convenience.

March 02, 2018

Awesome Ali was amazing he was a great salesman and have really good advice and found me a car me and my kids love! I feel confident in my purchase and would More

by ALLIEOOP87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Amadi, Kyle Dolcee
Mar 06, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for the recommendation! Our team was happy to take care of you and your family! We love knowing that you're happy with your purchase and we look forward to assisting you again in the future!

February 28, 2018

Nice experience Nice saleman. I am off at 8pm but the saleman said he will wait for me, he clean the vehicle first and prepare the paperwork. I just signed when I arr More

by Christy928
Recommend Dealer
Yes
Employees Worked With
Kyle Dolcee
Mar 01, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Christy, at our dealership, we're willing to go the extra mile for all our customers. It was a pleasure doing business with you and we do hope you come back again.

February 26, 2018

2014 Jetta Hidden Gem 💎 We had a great family Experience and everyone worked with us to find the best deal possible, we are truly satisfied. Best dealership in NorthBay More

by Thrower Family Values
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Anthony Jumamoy, Richard Baker
Feb 28, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We're glad to see your Momentum experience was worth 5 stars! Our goal is to gain your loyalty by exceeding your expectations on every visit. Thank you for your business and come again soon.

February 26, 2018

Great job Great guy Richard real appreciate all you have done for thanks a million and God bless you for all your hard work you did for me ok thanks again More

by JUKZKYEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Baker
Feb 28, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

This is what we love to hear! We are delighted to hear that Richard helped in giving you such a great car buying experience with us! Please let us know if there is anything else we can do for you.

February 26, 2018

Excellence as Expected I came into Momentum Infiniti for service to my 2006 G35X. I was treated well like always. Leslie provided great communication about my car's needs an More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie, Service Manager
Feb 28, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you so much for choosing Momentum Infiniti to service your G35X. We strive to make every visit to our service department as quick and efficient as possible. We're so humbled you come all the way from Placerville for our service. It was a pleasure doing business with you and we do hope you come back again.

February 25, 2018

They were very helpful They were very knowledgeable about the process of finding the monthly payments I could live with. The salesmen were helpful in finding the right car f More

by Boz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Salaiz, Richard Colbert, Richard Baker
Feb 27, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for taking the time to leave a review! We know that purchasing a car can be overwhelming and we want to accommodate you in any way that we can. We love to hear that our sales team was able to get you into a car that is perfect for you. We hope to see you again soon!

February 25, 2018

Service I needed to have service for a problem that I was having. I got an appointment the next morning. I hope the computer upgrade fixed the problem More

by sammiehale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
Feb 27, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for the review! If there is anything else that we can do for you, please stop back by. Have a great day!

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