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Momentum INFINITI & Volkswagen of Fairfield

Fairfield, CA

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133 Reviews

2855 Auto Mall Parkway

Fairfield, CA

94533

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133 Reviews of Momentum INFINITI & Volkswagen of Fairfield

April 22, 2018

Pleasant, professional I really appreciate the service, really professional and they remembered me from before and it actually felt good and welcoming to be honest. I have g More

by PECOLLIANMAYS29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry (service)
Apr 24, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

It's always our mission to give everyone a good and welcoming time with us, it's great to hear that you felt that way! Thank you for the review, we're glad that Jerry and the team were able to take care of you. We can't wait for your next visit!

April 21, 2018

Excellent, curtius and respectful with the customers best Best dealership in the entire Bay Area ! Customer oriented curtioues. Service department Gary is amazing! Service Repair shop is experienced and k More

by Rita Mahaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Service Manager
Apr 24, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Rita, we're honored that you think we're the best Bay Area dealership, thank you so much! It was a pleasure getting to work with you, we're glad we were excellent. We hope we can help you again in the future!

April 21, 2018

Great experience Everyone in the dealership is incredibly friendly. Nicole in VW service is the nicest service person I've ever encountered, I felt instant rapport. More

by gilberturbano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 24, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We do recognize her talent, Gilbert, she is an amazing member of our team. We're beyond happy that she and the rest of the team were so friendly towards you. We would love to help you out again in the future!

April 21, 2018

Good customer service Sallie nice person and friendly she help me and answers my questions she s one the the best employee yu hav and INFINITI service thanks More

by ANDRES.IZQUIERDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salli service
Apr 24, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

You're welcome, Andres, it's great to know that Sallie was so nice and friendly, thank you for letting us know! We hope that you visit us again in the future!

April 19, 2018

Friendly and Professional was friendly, professional and not pushy. I enjoyed working with him and his sales manager to get a beautiful and comfortable Infiniti for my family. More

by MEAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy, Zamir Ahmadi, Richard Baker
Apr 23, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for taking the time to share your experience with us! We strive to provide the best customer service and experience possible. We hope you love your new car!

April 18, 2018

Service review Apr ‘18 Service at the Fairfield office is high quality, professional and so very Customer Service oriented. Nick was the representative who assisted me and More

by ceci_jones
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in the Service Dept ( don’t recall his last name)
Apr 20, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Our team works hard to take good care of our customers and we're happy to hear that our team did just that with you! Thanks for coming to see us and we look forward to working with you again in the future!

April 18, 2018

Excellent customer service Excellent customer service! Leslie is very professional and knowledgeable I always enjoy going there to fix my vehicle I get the best service. T More

by ncstumbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Weld, Jacob Salaiz
Apr 20, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for the kind words! Thanks for coming to see us and we look forward to working with you again in the future!

April 15, 2018

Excellent For more than 6 years I’ve received excellent service timely professional and personal. Leslie is invaluable....your mechanics continue to sustain my More

by DEBRAREESE830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
Apr 16, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for this review, Debra! We're so glad you've chosen to work with us over the years, and we're proud of the trust you have in our team to handle your vehicle with care. Call us the next time you need anything, and have a fantastic day!

April 12, 2018

Oil change The service manager ( Chris ) took care of me and my request what the service tech Nicole couldn't when I came in for an oil change with my own Royal More

by LARBAT37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris-Service Mgr
Apr 13, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We are sorry about the inconvenience, we're glad that Chris was able to take care of the issue and help you with your oil change. Thank you for visiting us and letting us help you, we hope that we can see you back again!

April 12, 2018

Great service! Leslie is the BEST! I had a routine service and then a nail in my tire had to be repaired. Leslie is my favorite. She always has a loaner car ready for me so I can run er More

by BRYANSCOTTDMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
Apr 13, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Bryan, it's great to hear that Leslie and the team were able to take care of you and your car, we're glad that we could help! Thank you so much for staying loyal with us, we look forward to seeing you again!

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