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Momentum INFINITI & Volkswagen of Fairfield

Fairfield, CA

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133 Reviews

2855 Auto Mall Parkway

Fairfield, CA

94533

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133 Reviews of Momentum INFINITI & Volkswagen of Fairfield

May 03, 2018

Great price The team was very flexible to my needs. They wanted me in the car just as much as I wanted the car. Thank you team Infiniti. More

by COREYWILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zamir Ahmadi, Alex Amadi, Richard Baker
May 04, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for letting us know how we are doing! We're glad we could provide a wonderful car buying experience for you. Come back and see us again for any of your future needs!

May 03, 2018

Worst salesmen and dealership The salesmen need to learn when a customer say NO , and is done with dealing with the situation they need to STOP!! WORST Dealership EVER!!!! More

by sstrouse02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sara Schleske, Laura Williams, Zamir Ahmadi, Richard Colbert, Richard Baker
May 07, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for sharing your feedback with us. We never want any of our customers to feel uncomfortable while at the dealership, and we want to speak with you to understand what happened in further detail. At your convenience, please reach out to our General Manager, Sam Nawabi, at (707)376-9300 to discuss your visit.

April 30, 2018

Kyle is talented nice guy! He works hard for us and is reliable person. Richard, financial is very kind, also. We love red beetle and will remodel interior later. I will keep in More

by KMARASCP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dolcee, Richard Baker
May 02, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We're glad to hear that Kyle and Richard were able to take care of you! Please don't hesitate to reach out to us if there's anything else we can do to help you out. Thank you for your business!

April 30, 2018

Great job Les is amazing. Always professional and keeps you updated. Good memory. And very polite . Purchased my car there and I haven’t had any complaints . I More

by isreal86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les and all service department
May 02, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We're so glad to hear you had a swift service experience with Les. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

April 29, 2018

I prefer Fairfield Volkswagen for my service needs. This dealership demonstrates old value of customer service. They wash the car and vacuume it for every service, no matter how small. Making an appt is More

by lorimichellew13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer female
May 01, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

That's great to hear! We're very excited to hear that you enjoyed your visit with our service team and appreciate the extra miles you drive to visit us! Thank you so much for your business, we hope to see you again soon!

April 27, 2018

Awesome Service Nick and Leslie at Infiniti took great care of me and my car! Nick was was in communication with me at all times and very professional! Anytime you ha More

by LUVJONES2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick and Leslie
May 01, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you so much for your review and feedback! We're very excited to hear that you had a great time with Nick and Leslie! We appreciate your business and hope to see you again soon!

April 25, 2018

Excellent and very professional My service manager Gary Esposito made my Volkswagen experience very nice , very professional. Thanks again, I definitely would recommend this service More

by BOUCHET0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Esposito
Apr 26, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

You are very welcome! We're thrilled that you had a top-tier service experience with Gary. We definitely look forward to seeing you back on your next visit!

April 24, 2018

Fair service Upon returning home I checked under the hood to ensure all was well post service, and I found the coolant overflow cap was removed and placed on the c More

by RAMPCB76
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The employee not listed; not Ian, Ian Naringahon
Apr 26, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We are very sorry about that incident, thank you for letting us know that this happened. It is our duty to be as thorough as possible to prevent things like that from happening. We hope that you still had a great experience and we hope that we can help you again in the future.

April 23, 2018

Great people who know what you need Love the service center Les is amazing. I know my car is taken care of and so am I. Great friendly smiles , smooth in and out service. More

by Onthemove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Weld
Apr 24, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for the great review! We really appreciate the kind words and Leslie will love to hear that you enjoyed working with her! We can't wait to do business with you for many years to come!

April 22, 2018

Great and Easy Great service very quick in and out without much hassle or delay.. I appreciated the lounge area and the fact that there was complementary drinks More

by Jordandavis1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarik Abdelnaby, Zamir Ahmadi
Apr 24, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Jordan, it's good to know that our team was able to get you in and out so quick, that's what we always try for! Thank you for the review, we hope we can help you out again in the future!

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