Molle Audi of Kansas City

I took my Audi A7 to Molle on 10/12/2023 and paid $2700 in service which included AC maintenance/repair. Today, 6/25/2024 less than a year my AC totally stopped working. I can't get my car back in due to in service which included AC maintenance/repair. Today, 6/25/2024 less than a year my AC totally stopped working. I can't get my car back in due to their terrible scheduling! I am VERY disappointed! The service technician initially put on a defected, crack adapter but thankfully realized it and change it. I am not confident my car was serviced correctly to have this issue this soon! Customer service is non existent and I had a very bad experience. IF I could give a - rating I would!!! GET IT TOGETHER MOLLE!! More

Horrible expierence- go see other reviews. Because of them Audi has lost a customer - WILL NEVER BUY AN AUDI again. If you do want to buy one, please go somewhere else. I will also not buy Because of them Audi has lost a customer - WILL NEVER BUY AN AUDI again. If you do want to buy one, please go somewhere else. I will also not buy from any other MOLLE dealership again. You need to study Sewell and copy them. Hope you enjoy what ever you get out of running the worst luxury car dealership I have dealt with ever. More

As many of my friends know, my wife and I purchase/go through many many vehicles. Today I was trying to purchase our 96th vehicle since 1988. I was wanting to get rid of 2 cars and just going to one. The through many many vehicles. Today I was trying to purchase our 96th vehicle since 1988. I was wanting to get rid of 2 cars and just going to one. They offered me $10,000 below wholesale market on the 2. I know, no surprise right? Well no, because I understand they want to try to make ALL they can. I don't hate them for that. What I didn't like from this xxx-Hat Sales Manager is when he walked away, NOT BUDGING on their offer to me, he stated -"Thanks for putting miles on my car." (I took the car for a test drive) WHAT KINDA STUPID is that? You know I get it. Dealers are having a hard time getting the inventory they want. They want to make as much as they can. I am GOOD with that. But when we talked about the industry I am in you don't think I wouldn't do my due diligence in knowing what my vehicles are worth - WHOLESALE? NO I wasn't asking retail for my vehicles. I was asking good wholesale and I DID NOT ask for a reduction on the MSRP of their car. That is a fair deal in todays market. Frankly I don't know if I would ever buy a car from Molle and frankly I don't think anyone else should either if that is the way their management acts when they don't get a deal. Side note - the Salesperson Jason was VERY professional! To bad he works for a terrible boss. #NOMolle More

They said they had a Q7 to drive, but when I got there, no car no car More

The salesperson Samat called me a fake buyer because I tried to negotiate price. He is totally unhelpful and condescending. WARNING TO ALL, STAY AWAY FROM HIM. tried to negotiate price. He is totally unhelpful and condescending. WARNING TO ALL, STAY AWAY FROM HIM. More

Brad did a great job for us!! We were looking for a used Q7 or Q5 and settled for the Q5 after Brad showed us the ropes. Q7 or Q5 and settled for the Q5 after Brad showed us the ropes. More

Phone call and two emails and still no response to a minor issue. Told twice they would get back with me. Love my car. Find another dealership minor issue. Told twice they would get back with me. Love my car. Find another dealership More

Ben, Lance and Cassie all have been absolutely great each time i have visited the Dealer Ship. You have made owning my Audi great. thanks time i have visited the Dealer Ship. You have made owning my Audi great. thanks More

Everything was done right and in a timely manner, but the website should put the prices of the service on there so you know what you are walking into. website should put the prices of the service on there so you know what you are walking into. More

We received terrific service from our sales person, Ricardo Murdock. He wasn't pushy and he was knowledgeable about the vehicle. He made the buying process smooth and easy. Ricardo Murdock. He wasn't pushy and he was knowledgeable about the vehicle. He made the buying process smooth and easy. More