Molle Audi of Kansas City

Phone call and two emails and still no response to a minor issue. Told twice they would get back with me. Love my car. Find another dealership minor issue. Told twice they would get back with me. Love my car. Find another dealership More

Ben, Lance and Cassie all have been absolutely great each time i have visited the Dealer Ship. You have made owning my Audi great. thanks time i have visited the Dealer Ship. You have made owning my Audi great. thanks More

Everything was done right and in a timely manner, but the website should put the prices of the service on there so you know what you are walking into. website should put the prices of the service on there so you know what you are walking into. More

We received terrific service from our sales person, Ricardo Murdock. He wasn't pushy and he was knowledgeable about the vehicle. He made the buying process smooth and easy. Ricardo Murdock. He wasn't pushy and he was knowledgeable about the vehicle. He made the buying process smooth and easy. More

Came in with clear issue around start feature in A6, due to the shop not being able to replicate it I was told they would not look into it. I’m assuming it will happen again and I will have to waste more t to the shop not being able to replicate it I was told they would not look into it. I’m assuming it will happen again and I will have to waste more time in bringing it back, I did not make up the problem. More

I came in for 50K miles and to check a service light which i submitted on the appointment form. After arriving I was told they could not check the service light I had to make another appointment. They which i submitted on the appointment form. After arriving I was told they could not check the service light I had to make another appointment. They rotated my tires - however they were inflated to 4 different PSI's - the tire pressure light came on as I was departing and I fixed the issue. There was another $1K in service recommended which is not in the VW 50K service guidelines, I made another appointment for the CEL and I see where I stand after that. More

The people in the Molle team are always the best. They're friendly and funny. They always make servicing my cars a stress free experience. friendly and funny. They always make servicing my cars a stress free experience. More

All work completed in a timely manner as requester but I had to reset tire switch in glovebox as it was not done at dealership or light would not have been on after tire rotation. Easy to take care of on my had to reset tire switch in glovebox as it was not done at dealership or light would not have been on after tire rotation. Easy to take care of on my end. More

I've always taken my Jetta Sportwagon to Molle for service but the last few times the service has been less than stellar. My 10a appointment with quoted time of 90 minutes wound up being 5 hours. I wa service but the last few times the service has been less than stellar. My 10a appointment with quoted time of 90 minutes wound up being 5 hours. I wasn't given the courtesy of a call verifying there had been a change in the estimated time for completion. I called after the car had been there 4 hours only to find out ir hadn't been started yet. Fortunately, I was able to adjust my schedule. More

The facility is clean. The service staff on the premises - the lady who attended on the phone was very nice - could be more friendly. The first thing that comes out of their mouths tends to be NO. This has - the lady who attended on the phone was very nice - could be more friendly. The first thing that comes out of their mouths tends to be NO. This has been an issue with this dealership for quite some time. More