Mitchell Subaru
Canton, CT
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415 Reviews of Mitchell Subaru
Informative and patient We have bought more cars from Mitchell than we can remember over the years for members of our family. They are the best for both sales and service. We have bought more cars from Mitchell than we can remember over the years for members of our family. They are the best for both sales and service. Our most recent purchase is a Subaru Forester, our third Forester. We had great help making our decision, finding the perfect car, purchasing, and then following up with briefings on how to use all of the new technology. Paul Olsen was very patient as we made several visits to test drive different cars and choose features for the Forester. Spiro Mavredakis was helpful with the final purchase details. Weeks after the purchase, any questions were answered quickly and knowledgeably by Paul Olsen and Greg Wheeler. Over the years, we have depended on Ogden Loomis and Vinnie Trigilio in the Subaru service department for great service. More
Continued Excellence I have been a Mitchell customer since moving to the area in 2004. I have purchased two Subarus from them and have always returned for Service. For the I have been a Mitchell customer since moving to the area in 2004. I have purchased two Subarus from them and have always returned for Service. For the past 11 years they have provided super service. They never apply any high pressure and, in fact. tell me when something that could be done does not need to be, at least not yet. More
Purchasing dealer certified pre-owned Legacy I had very pleasant experience purchasing my 2013 dealer certified pre-owned Subaru Legacy. Paul Olson did a very good job explaining all the feature I had very pleasant experience purchasing my 2013 dealer certified pre-owned Subaru Legacy. Paul Olson did a very good job explaining all the features of the car. I enjoy the excellent handling and ride of the car. I do have one issue: there is some sort of material on the windshield that looks like drips of clear glue. It is only visible when driving into the sun and is very annoying. I would have liked to have it removed if i had noticed at the time of the test drive and purchase. Unfortunately I didn't notice it until after I had purchased the car. More
Great experience, Excellent salesman, Greg Wheeler This has been a long relationship with Mitchell Auto, probably over 20 years. We have purchased 4 Volvo's from Mitchel and now 2 Subaru's. You couldn' This has been a long relationship with Mitchell Auto, probably over 20 years. We have purchased 4 Volvo's from Mitchel and now 2 Subaru's. You couldn't ask for a more reputable honest car sales experience. There service center is second to none. We recently purchased an other new Subaru Outback. We bought our 2012 Outback from Mitchell and had a great experience with our sales person Greg Wheeler we desired to look at the 2016 Outbacks. Greg told us we were too early for the 2016's but he kept us informed and called us when we could order the 2016. Well we have the 2016 Outback now for 3 months. What a car. I thought the 2012 was great, I can't describe how much improved the 2016's are. I never thought they could improve on the the Outback model. Greg Wheeler and I have become good friends. John McCormick sold us our first Volvo. I could talk all day about the great Mitchell experience but experience it for your self. Thanks Mitchell Subaru and and special thanks to Greg Wheeler. More
Great Experince Nick and everyone at Mitchell was a pleasure to deal with. We travelled about an hour out of our way to purchase our new Subaru and will do it again w Nick and everyone at Mitchell was a pleasure to deal with. We travelled about an hour out of our way to purchase our new Subaru and will do it again when the time comes for another car. More
Excellent Experience Coming to Mitchell Subaru to purchase my 2015 Subaru XV Crosstrek was a great decision. They offered friendly service and were extremely knowledgable. Coming to Mitchell Subaru to purchase my 2015 Subaru XV Crosstrek was a great decision. They offered friendly service and were extremely knowledgable. They made the entire process painless. Best dealer around. More
Great They listened, found the car I wanted quickly, answered my questions and didn't get pushy when I said I didn't want something. They were also fair. They listened, found the car I wanted quickly, answered my questions and didn't get pushy when I said I didn't want something. They were also fair. More
Quick & Easy Software Upgrade I received a notice that my 2015 Legacy needed a software upgrade to the eye-sight feature. I called the service department and they setup an appoint I received a notice that my 2015 Legacy needed a software upgrade to the eye-sight feature. I called the service department and they setup an appointment to accommodate my schedule. I brought the car in and it wasready in the timeframe they specified. More
Shocks and struts Unhappy with the service advisors competence and using shocks and struts interchangeably. One is covered. And one isn't and none tried to find out for Unhappy with the service advisors competence and using shocks and struts interchangeably. One is covered. And one isn't and none tried to find out for us. Call me to discuss 8605234690 More
Very short turn around I showed up at 7:30 a.m. for regular service and a question about safety RE tire wear and winter around the corner. Because I drive 1+ hours one way t I showed up at 7:30 a.m. for regular service and a question about safety RE tire wear and winter around the corner. Because I drive 1+ hours one way to the dealership and had a late morning class to teach, I needed to be on the road home by about 10:00. It all went swimmingly, and I was on the road by 9:00, with assurances that my tires were in fine shape going into ice-&-snow season. I certainly would not make the drive if I weren't very happy with the service. More