Mitchell Chrysler Dodge Ram
Simsbury, CT
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57 Reviews of Mitchell Chrysler Dodge Ram
Warranty Repairs I had a very good experience with Mitchell Chrysler/ Dodge /Ram, I had brought my vehicle into Mitchell's for Emissions Modifications and 2 other safe I had a very good experience with Mitchell Chrysler/ Dodge /Ram, I had brought my vehicle into Mitchell's for Emissions Modifications and 2 other safety recalls. In the Service Department -Paul Scata wrote up the service requests. I got it done in a few minutes and was shuttled back to my house by Dennis Mitchell . Paul called back when service was done and Dennis returned to pick me up. I returned to Mitchell's and Paul gave me the completed repair work and keys, This all was done under warranty so there was no charge . In a couple of minutes I was out of there and on my way home . All the staff I dealt with was friendly and courteous . More
Squeezed me in- Randy was great. I brought my truck in for a recall and engine light issue- took care of both in one visit. Called me immediately after they finished Randy was great. I brought my truck in for a recall and engine light issue- took care of both in one visit. Called me immediately after they finished the work- In and out no problem! More
Excellent service Mitchell performed recall and warranty service on my truck and completely took care of me. I am totally satisfied! I will continue to use and recommen Mitchell performed recall and warranty service on my truck and completely took care of me. I am totally satisfied! I will continue to use and recommend them! More
Great Service Department My visit on Monday, the 23rd, went very well. Paul got things going and everything went just fine. I have always been happy with the work done at Mitc My visit on Monday, the 23rd, went very well. Paul got things going and everything went just fine. I have always been happy with the work done at Mitchell's. Mary inherited the 2011 Chrysler T&C and the original owner had her service work done there too. I get to use the van and do all the maintaining of our vehicles. Great job Mitchell's. More
Excellent Everything was excellent...no complaints at all. Dennis was great to work with and I will definitely go back for service the next time. Thanks! Everything was excellent...no complaints at all. Dennis was great to work with and I will definitely go back for service the next time. Thanks! More
New Ram 2500 Nick was a professional and knowledgeable salesman. He answered my calls & emails promptly and even made sure a small ding in the door that I noticed Nick was a professional and knowledgeable salesman. He answered my calls & emails promptly and even made sure a small ding in the door that I noticed at time of pickup was fixed in less then 10 minutes! From sales to F&I had a great experience and love the truck. Drove 3 hours away because they had the best deal around! More
Ram 2500 I would recommend this dealership to anyone but my truck at another dealership and within the first two oil changes found out they weren't using the I would recommend this dealership to anyone but my truck at another dealership and within the first two oil changes found out they weren't using the proper synthetic oil it said right in the owners manual to use synthetic or it will void the warranty I've had nothing but friendly courteous respectful help from this dealership Don't go anywhere else More
simple, checks and rechecks, polite you make life simple, polite, give up front estimate of what it could or might cost. remind by email, clean waiting room. employees look and act nice. you make life simple, polite, give up front estimate of what it could or might cost. remind by email, clean waiting room. employees look and act nice. can't complain More
Great service team I always feel welcomed and well informed about the progress of my car. I have total confidence in them. The shuttle service is so convient and they I always feel welcomed and well informed about the progress of my car. I have total confidence in them. The shuttle service is so convient and they even have loaner cars .... they can't be beat Love the staff , they are always so friendly. More
Exceeded my expectations Service was fast, efficient, and completed service rapidly to get me on the road. My concerns were listened too and acted upon with professional, ded Service was fast, efficient, and completed service rapidly to get me on the road. My concerns were listened too and acted upon with professional, dedication. More