Missoula Nissan & Hyundai

Excellent service Everyone was helpful in repairing my car and provided water & coffee as I waited. It was great they had the parts in stock since I am not a resident. Everyone was helpful in repairing my car and provided water & coffee as I waited. It was great they had the parts in stock since I am not a resident. I would have like to see a drawing to understand exactly was broken or needed repair other than “it’s the cooling fan”. More

Camille is awesome! Camille was fun and friendly and knowledgeable and got me in the car I wanted! Justin made it all painless. Very happy with my new rig! Camille was fun and friendly and knowledgeable and got me in the car I wanted! Justin made it all painless. Very happy with my new rig! More

Something has changed!!! So my car was bought from this dealership and they have always rotated my tires but this last time decided not to due to a small dent they saw on a ri So my car was bought from this dealership and they have always rotated my tires but this last time decided not to due to a small dent they saw on a rim although that dent was there the last time they rotated them. Very displeased, obviously something has changed with service staff! Next time I’ll schedule hours way before their lunch since it’s more important for them to rush my service in anyway to go to lunch?! *This was on TUE. The 11th Of June. More

I just wish the big service milestones weren't so expensive. Everything went well as it always has. Had a nice visit with Jesse who sold me my car. I wish you ran a special on major service for seniors on SS Everything went well as it always has. Had a nice visit with Jesse who sold me my car. I wish you ran a special on major service for seniors on SS and for veterans. More

Brake service Very professional and accommodatingBrake service. Took me on time the car was done before I thought it would be done and I only had to do the rear br Very professional and accommodatingBrake service. Took me on time the car was done before I thought it would be done and I only had to do the rear brakes when I was quoted both front and rear OK she’s not in More

New car purchase Found my new Murano on the internet and bought it on the phone with Camille Allen. Agreed to let me drive my trade in fo six additional weeks until I Found my new Murano on the internet and bought it on the phone with Camille Allen. Agreed to let me drive my trade in fo six additional weeks until I could get to Montana from Arizona. A win win for both sides! More

Pleased. I had to travel from Great Falls so I made an appointment. However we miscommunicated so when I got there I was not on the schedule. Even though they I had to travel from Great Falls so I made an appointment. However we miscommunicated so when I got there I was not on the schedule. Even though they were busy they made time for me and were very pleasant to work with. I’m waiting for a part so I’ll have to go back but they were very easy to work with. More

Bought an expensive problem On May 21, 2019 I brought my 2004 Frontier in to have its belts changed. On leaving the shop I noticed a persistent rattle that had not been there bef On May 21, 2019 I brought my 2004 Frontier in to have its belts changed. On leaving the shop I noticed a persistent rattle that had not been there before. Made an appointment to come in and have the problem diagnosed/fixed on May 31. A part of an muffler heat shied was removed. However, shortly after I left the shop the rattle continued. In short, after two trips to Missoula, two days of lost work, and $650 of expense, I now have a problem I didn't have when I brought it to your shop, and I still don't know what it is, and I can't really drive my vehicle with any confidence. Am I a satisfied customer? Your service folks were very courteous, but I wasn't really there for courtesy. More

Good for the most part The car was awesome. The customer service was really good as well. What I had a problem with, is having a detail take 5 hours when it didn't even look The car was awesome. The customer service was really good as well. What I had a problem with, is having a detail take 5 hours when it didn't even look like they spent more than an hour on my car. Was there at 9 am for an appointment, to get my car back at 1:40 to still be wet and have debris in between the seat stitching. That was unacceptable. More