Missoula Nissan & Hyundai

Friendly service but maybe not honest. There is not enough space to express how disappointed I am in this service center. I went in for a scheduled oil change and fix an annoying rattle. A There is not enough space to express how disappointed I am in this service center. I went in for a scheduled oil change and fix an annoying rattle. After an expensive diagnostic test I was given a long list of items wrong with my car. The cost was more that the car. Needed NEW: rear brakes and sway arms, rear catalytic converter, new ball joints and control arms, and fluid flush to name a few. I settled on replacing the 2 front ball joints and control arms, a scheduled oil change and the rattle totalling $950.00. ($35.00 to use a couple of zip ties to fix the rattle. ) I decided to get a second opinion on some of the other items that needed attention. Brakes a good at 50% and the catalytic converter is working 100% great. I love my Murano but this will be it for service for me. I absolutely do not trust this business and will not return. More

Service took too long I scheduled an oil change appointment for my car. It took an hour and a half to change the oil. Very slow service. I will get my oil changed elsewhere I scheduled an oil change appointment for my car. It took an hour and a half to change the oil. Very slow service. I will get my oil changed elsewhere in the future. I also told them that I had a free oil change when I brought my car in. They still tried to charge me at the end of the service. More

Great service crew Very helpful and up front about cost. Full explanation of the work that performed and reasons. The service department has always treated us with res Very helpful and up front about cost. Full explanation of the work that performed and reasons. The service department has always treated us with respect. More

Oil Change I called for an appointment and they got in in promptly the same day that I called. It only took approximately 2 hours and I was on my way. I called for an appointment and they got in in promptly the same day that I called. It only took approximately 2 hours and I was on my way. More

Great experience Service was great, prompt and friendly. Called me to go over what they thought I needed. Reasonable prices if you don’t include having to drive from Service was great, prompt and friendly. Called me to go over what they thought I needed. Reasonable prices if you don’t include having to drive from Great Falls to Missoula, which is new for us:) More

Poor information from service writer. The service itself was excellent but the female service writer was lousy. From misscheduling my appointment, to telling me the incorrect length of tim The service itself was excellent but the female service writer was lousy. From misscheduling my appointment, to telling me the incorrect length of time the visit would take, to telling me it would not be ready that day when the mechanic said it would be done in 20 minutes, to not retrieving a rental car in a timely fashion that ultimately was not needed. She should find another job. I would be happy to speak to the Service Manager if he chooses. More

Fun for a day I was going to get something but wasnt thinking it was going to be that day. But i started looking and my sales gal made it so fun and not a bother t I was going to get something but wasnt thinking it was going to be that day. But i started looking and my sales gal made it so fun and not a bother to her that I ended up with a line up of 5 cars to choose from. So I got a new car that day. Camille was the reason we bought 2 cars in the last month from Missoula Nissan. More

Very satisfied The car that I chose is very awesome the Nissan staff that help me get into the car was very helpful and polite no pressure was there to answer all my The car that I chose is very awesome the Nissan staff that help me get into the car was very helpful and polite no pressure was there to answer all my questions show me the inventory and let me decide if I wanted to buy so overall it was a good experience buying from Nissan More

Good service It was nice friendly easy and quick. I enjoyed how easy they were to work with, and they worked with me and for me in a better car than expected It was nice friendly easy and quick. I enjoyed how easy they were to work with, and they worked with me and for me in a better car than expected More

Check engine light The service was great - everyone involved did an outstanding job. The work needed on my car was clearly explained before the service began, and again The service was great - everyone involved did an outstanding job. The work needed on my car was clearly explained before the service began, and again explained when I picked up my car. I felt valued as a customer. More