Mini of Monrovia
Monrovia, CA
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385 Reviews of Mini of Monrovia
routine service First time there with my car and Parkson and the rest of the staff I encountered were all GREAT!!!! And thanks for the cute loaner car! First time there with my car and Parkson and the rest of the staff I encountered were all GREAT!!!! And thanks for the cute loaner car! More
Routine service As usual the service and professional attitude of “How can I help you” is the normal. Fantastic, fast great loaner, both Parkson and Rudy went above t As usual the service and professional attitude of “How can I help you” is the normal. Fantastic, fast great loaner, both Parkson and Rudy went above the regular service, always asking if there was anything else they could do. I give them my highest rating! More
Amazing service and they were being very helpful. My advisor is friendly and knowledgeable. I went there for my mini service twice both with the same advisor, I have and they were being very helpful. My advisor is friendly and knowledgeable. I went there for my mini service twice both with the same advisor, I have great experiences. Strongly recommended! More
Amazing service! Kassandra rocks! Okay, I got that out of the way. But really, she’s extremely helpful and knowledgeable. She answered all my service questions. Finish Kassandra rocks! Okay, I got that out of the way. But really, she’s extremely helpful and knowledgeable. She answered all my service questions. Finished maintenance work as promised. No issues. Also, shout out to Roger! He’s such a great representation of your company! Go see Kassandra, she’ll take care of you. Go see Roger, he’ll sell you your next car! Mini of Monrovia is great! More
Great service Excellent service , very nice people , always feel comfortable being here. And if you make appointment and let them know they done very quick as wel Excellent service , very nice people , always feel comfortable being here. And if you make appointment and let them know they done very quick as wel More
Recent Visit Cassandra was my service advisor. Our Mini is still under warranty and as part of the inspection, she noticed that I need a new tire. We went throug Cassandra was my service advisor. Our Mini is still under warranty and as part of the inspection, she noticed that I need a new tire. We went through the pluses and minus and appreciated the fact that was not any high pressure or the feeling of trying to sell me something we didn't need. More
Very good customer service Parkson yes was really helpful, and very good customer service. Thank you ! and also all the rest of the crew were really nice while I was waiting for Parkson yes was really helpful, and very good customer service. Thank you ! and also all the rest of the crew were really nice while I was waiting for my car I went shopping and when I came back all of them wanned to help me carry my bags ! More
Excellent Sevice- ALWAYS Parkson is the service rep who has been helping me for the past year with all my Mini needs. He answers my calls right away, sets up appointments and Parkson is the service rep who has been helping me for the past year with all my Mini needs. He answers my calls right away, sets up appointments and gives me amazing service. I even brought my mom who also has a Mini but doesn’t live in the area. She’s hooked and is willing to drive 30 miles to Mini of Monrovia. Parkson is very professional, friendly and knowledgeable. Thank you!! More
Great service Jason at Monrovia Mini was my service rep. I had a rear hatch water leak and strut situation. He was on top of both repairs. I’ll be goin back for any Jason at Monrovia Mini was my service rep. I had a rear hatch water leak and strut situation. He was on top of both repairs. I’ll be goin back for any other maintenance issues without a worry. 👍 More
Great Customer Service! Mini Monrovia Service department goes above and beyond expectations! Cassandra - the customer service rep is awesome, She is honest, friendly and has Mini Monrovia Service department goes above and beyond expectations! Cassandra - the customer service rep is awesome, She is honest, friendly and has the best customer service I have not seen in awhile! More


