Mini of Monrovia
Monrovia, CA
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384 Reviews of Mini of Monrovia
Great customer service George El-Rai is the best. This is my third lease from George and every experience has been professional, detailed, and personal. George makes it ha George El-Rai is the best. This is my third lease from George and every experience has been professional, detailed, and personal. George makes it happen for the customer, every time which is why I both recommend George/Monrovia and I keep coming back for more! More
Best experience ever Jorge Solis was so much help. He was very nice and answered all the questions I had perfectly. My car was finished with the service within the time fr Jorge Solis was so much help. He was very nice and answered all the questions I had perfectly. My car was finished with the service within the time frame Jorge informed me about. Overall, it has been the best experience I’ve ever had at a dealership. More
Service Bought my new 540i from Monrovia BMW a year ago. I took my car in first time for oil change and recall of temperature sensor. Jorge Solis was courteou Bought my new 540i from Monrovia BMW a year ago. I took my car in first time for oil change and recall of temperature sensor. Jorge Solis was courteous and answered my questions. The service was quick and got me out in 2 hours just like I was told. More
Good buying experience Bought used 428I. David was great to work with. gladly delivered car to Santa Clarita. Honored the internet price and had the car detailed to Bought used 428I. David was great to work with. gladly delivered car to Santa Clarita. Honored the internet price and had the car detailed to his expectation. Would recommend to friends. More
I got the best deal on my 330i BMW I reached out to five BMW dealerships. Yuri at BMW of Monrovia gave me the best deal. He asked me what I was looking for in the car rather than what t I reached out to five BMW dealerships. Yuri at BMW of Monrovia gave me the best deal. He asked me what I was looking for in the car rather than what they had. It was a great positive experience from the beginning to the end. If you are looking for a BMW, and a great deal reach out to Yuri at BMW of Monrovia. More
Service was amazing! The service department of this location is very knowledgeable about its cars. My most recent visit was for scheduled service, a scratchy steering whee The service department of this location is very knowledgeable about its cars. My most recent visit was for scheduled service, a scratchy steering wheel, wonky tailgate module and some cosmetic stuff. Aaron B. was not only very concerned about my satisfaction, he was committed to regular communication with me during the service visit. More
friendly and efficiant Caroline Johnson did a great job from beginning to end. She checked in my car quickly and had my loner car prepared fast as well. I look forward to br Caroline Johnson did a great job from beginning to end. She checked in my car quickly and had my loner car prepared fast as well. I look forward to bringing my car for service when she assists me. More
Prompt and courteous service Appointment was made promptly for a recall repair. Matt at the service department checked the car in quickly and did not try to hard sell any other n Appointment was made promptly for a recall repair. Matt at the service department checked the car in quickly and did not try to hard sell any other needed services. A shuttle service back home was provided without delay. The driver was friendly. It was a good experience from start to finish. Thank you. More
Excellent Customer Service I took my car in for a regular maintenance visit. I was greeted and assisted by Time Cheng. From the get go, Tim was curious, helpful and very detaile I took my car in for a regular maintenance visit. I was greeted and assisted by Time Cheng. From the get go, Tim was curious, helpful and very detailed with the process. Because my car was going to take a few hours to get serviced, Tim arranged for the shuttle to take me home. Tony the shuttle driver was outstanding. He was generous and very safety oriented. Once I was at home, I received constant updates on my car's service progress from Tim. It felt great having someone staying on top of my car's service progress. When it was all done, Tim notified me that it was ready for pick up. When I went to pick up my car, again Tim was curious, helpful and went over the work that was performed in detail. When we were done with the review, Tim had my car washed and ready to go. No hassles not stress, no problems. Thank you Tim for excellent customer service. Till next time.... More
Great Service Joseph Mrad and his team did an excellent job helping us find the car we want at the price we want. We really enjoyed our experience and we will defin Joseph Mrad and his team did an excellent job helping us find the car we want at the price we want. We really enjoyed our experience and we will definitely be back to buy another vehicle. Thank you, Naji Garabet More