Mini of Monrovia

-very transparent and efficient. My sales and finance experience was great. -very honest and transparent. Wei Wei was extremely attentive and accommodating. I would buy another vehi My sales and finance experience was great. -very honest and transparent. Wei Wei was extremely attentive and accommodating. I would buy another vehicle here without hesitation. More

Buyers Beware , I am no longer a Mini fan no I will ever recommend to anyone I care about. My girlfriend and I both purchased a Mini at Monrovia, one was brand new , I am no longer a Mini fan no I will ever recommend to anyone I care about. My girlfriend and I both purchased a Mini at Monrovia, one was brand new and the other was used with low mileage. I have had many recalls to my new Mini, two of which I needed to be towed to the dealer. My girlfriends gas tank needed to be replaced one month after it was purchased, and now she is getting a check engine light, and her AC doesn't work. To make matters worse, they provided me a loaner from Sonic Automotive with no insurance, did not offer extended coverage, nor did not make it clear that you need full coverage, they just have you sign a contract at the time you are stuck without a car. Unfortunately on the way back to drop off my loaner car, I was hit by an xxxxxx driver that had no insurance, suspended license, and a bad driving record of speeding and racing. NOW, I am being sued by Sonic Automotive instead of them going after the person that caused the accident. When I went to Sonic to explain, they just treated me like I was the bad guy and said things like "your the guy that damaged our car". Get it right Sonic and Mini of Monrovia! I was your loyal customer that purchased two bad cars from you, and would have purchased more later. Calling names and suing me is bad practice. I am the innocent driver and your customer crushed by a horrible driver and two nasty companies. This is the worse possible customer service you can imagine, I regret getting a Mini, I didn't realize I was going to suffer from mechanical failure to horrible companies that rather sue you and make matters worse. -Thanks More

great experience Awesome experience with Charlie! Would come back and get another car from this dealership. They stayed way past their closing time to accommodate us. Awesome experience with Charlie! Would come back and get another car from this dealership. They stayed way past their closing time to accommodate us. Thank you! More

2019 Mini Cooper hatchback This is my 4th Mini Cooper from Monrovia Mini. As usual it was a painless experience. Great cars 2019 even better. 1st one 268k. Last one 135k. My o This is my 4th Mini Cooper from Monrovia Mini. As usual it was a painless experience. Great cars 2019 even better. 1st one 268k. Last one 135k. My original sales associate, Leon Levy, always pleasant, honest & accommodating. You can’t go wrong at this dealership Thanks, Billy T More

Quick awesome service The dealership is great. People are super. Place a top rate and I'm treated with respect. Fixed right and good place to hang out while they servic The dealership is great. People are super. Place a top rate and I'm treated with respect. Fixed right and good place to hang out while they service my car. More

AIRBAG RECALL RECIEVED A CALL ABOUT AN AIRBAG RECALL FOR MY OLD BMW. MADE THE APPOINTMENT FOR EARLY MORNING, AIRBAG SERVICE TOOK LESS THAN TWO HOURS 7 THEY EVEN WAS RECIEVED A CALL ABOUT AN AIRBAG RECALL FOR MY OLD BMW. MADE THE APPOINTMENT FOR EARLY MORNING, AIRBAG SERVICE TOOK LESS THAN TWO HOURS 7 THEY EVEN WASHED THE CAR BEFORE GIVING IT BACK. VERY EFFICENT, VERY PROFESSIOAL, AND GREAT EXPERENCE. ALL FOR NO CHARGE TO ME. ONLY ISSUE IS MY PAPERWORK CALLED FOR A MULTI POINT INSPECTION WHICH DID NOT HAPPEN I DONT KNOW WHY IT WAS LISTED WHEN IT DID NOT OCCUR. More

Absolutely the best auto service I've ever experienced! Totally professional service center. Prompt. Clean. Organized. Polite. They even loaned me a new BMW while mine was serviced. In short: it doesn't g Totally professional service center. Prompt. Clean. Organized. Polite. They even loaned me a new BMW while mine was serviced. In short: it doesn't get any better than this. Michael Baskin More

3 RECALlS ON 2007 BMW Saturday, June 30 Greeted nicely by a young man, who was very courteous. TIM CHEN, who was also very courteous, summarized the three recalls to be r Saturday, June 30 Greeted nicely by a young man, who was very courteous. TIM CHEN, who was also very courteous, summarized the three recalls to be repaired. Received a NEW BMW LOANER and left happily. To my surprise my car was fixed the same day and was told that front tires and rear brakes needed replacement. Glad I went for recalls and pleased that TIM CHEN was my service manager. More

Great Service Experience I have taken my 335i to Monrovia on multiple occasions and have always received the utmost respect from the service advisors no matter my age. I have taken my 335i to Monrovia on multiple occasions and have always received the utmost respect from the service advisors no matter my age. More

Excellent service experience I had an excellent experience at Mini of Monrovia with Service Agent Marie Fakas to fix four recalls on my X5. She is very professional and helpful. I had an excellent experience at Mini of Monrovia with Service Agent Marie Fakas to fix four recalls on my X5. She is very professional and helpful. She arranged a loaner for me which is very helpful and convenient. My car was fixed on time as promised. A great job done. I am very happy with this experience because of Marie. Thank you, Marie. More