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Mini of Chicago

Chicago, IL

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rated
29 Reviews

1111 W. diversey Parkway

Chicago, IL

60614

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29 Reviews of Mini of Chicago

March 27, 2019

Always Reliable & Exceptional Service Been coming to this dealership since they opened. Travis is so helpful and knowledgeable regarding all things MINI. Financing works with you and the s More

by tonyafathead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
September 30, 2018

Buying a used car Renee Chavez was an awesome, no pressure dealer. I definitely would use him again and recommend him to others. It was a great car buying experience. More

by Retired mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Chavez and Evan Arena
July 30, 2018

Horrible Business Purchased a used mini from them living in Kansas. Showed me their pre sale inspection stating all good except headlight bulb out. Upon delivery, as More

by Mcs
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex
November 02, 2017

Waiting to take my car in Hello, I have not had the car serviced yet, but I know it will be well taken care of. I did tour the facility. It is clean and well lit. Does no More

by Magda S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea, Kyle, Wally
May 30, 2018 -

Mini of Chicago responded

I’m so happy you had a wonderful experience here at MINI of Chicago. Thank you for your great evaluation! We highly value your business and look forward to serving you in the future. Kind regards, Augie Vaza, the new General Manager.

June 06, 2017

Impeccable Service! Initial online contact response via email was 5 minutes. My experience with dealerships as a Baby Boomer is not a positive one. But, got to the deal More

by Latebloomer 2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and Ann
May 30, 2018 -

Mini of Chicago responded

It is our pleasure to serve your automotive needs, thank you. We look forward to delivering the finest quality of service, without fail, in the future. Thank you for making MINI of Chicago your automotive choice. With appreciation, Augie Vaza, the new General Manager.

March 19, 2017

Great Customer service I drove an hour and a half on a Saturday to check out the inventory if used cars. Rene was patient, informative, and attentive to what we needed. He More

by Go Blue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Chavez
May 30, 2018 -

Mini of Chicago responded

What else can we say but, “thank you” for your business and for your kind words. I speak for our Team when I say we are truly grateful and devoted to continuing to provide you with only the best experience on your future visits. With appreciation, Augie Vaza, the new General Manager.

March 08, 2017

Bought my first mini Greattach service, everyone was friendly. Everyone at the dealership was able to answer all of our questions. Made sure that we would get approved for More

by ALEX2688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Ruiz
Mar 15, 2017 -

Mini of Chicago responded

Hi Alex! Thanks for sharing your experience and giving us your excellent rating! We are glad to hear that you were happy with your experience. Thanks for choosing Fields and we look forward to seeing you again!

February 10, 2017

Great service even for a used car I have been looking for a MINI for a while and this one called my attention. It was far from home and I wanted to make sure that everything was good i More

by Scooba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Natanson
Feb 21, 2017 -

Mini of Chicago responded

Congrats on your new car! We are glad to hear that the car buying process went smoothly and as planned. We understand that the trip is a long one, so we definitely did not want to waste your time. We aim for your experience to be stress-free. Thanks for choosing Fields and we look forward to seeing you again!

October 24, 2016

Worst Dealership I've Experienced The salesman actually told us to leave. He wasn't getting the deal HE wanted to make, so he said, "Le'ts stop playing games. It's time for you to go More

by Therese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Natanson
Nov 09, 2016 -

Mini of Chicago responded

We are very sorry for your experience here- this is not how we want our customers to be treated. We are embarrassed and we will retrain all of our salespeople so this never happens again. I appreciate your honesty and we will learn from this. If you would like to speak to me please contact me at 773-969-5700. Thank you. Sharon Klietsch General Manager

September 16, 2016

Car buying novice In all my 50+ years, I avoided buying a car because of all the horror stories I'd heard about the buying experience for women. Jason was friendly, eas More

by Susan Perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Natanson
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