Mike Barney Nissan
Amherst, NY
Filter Reviews by Keyword
By Type
Showing 138 reviews
They are quick to respond. I’m very conscientious of the buyer. The sales person Joe Schwartz was so well-versed and well mannered. It was a pleasure to work with him. He went I’m very conscientious of the buyer. The sales person Joe Schwartz was so well-versed and well mannered. It was a pleasure to work with him. He went out of his way, and we would purchase again from him. More
Run don’t walk away. These people are all criminals starting with Steve Dibble the manager down to the sales person. Sold me a $100,000 vehicle that have been previously These people are all criminals starting with Steve Dibble the manager down to the sales person. Sold me a $100,000 vehicle that have been previously wrecked and was attempted to be repaired. When I found out about this fraud, they stopped communicating and forced me to sue them. As the other reviews here suggest these are absolute criminals. More
High pressure salesman sold us a car that we didn’t want and took advantage of our limited time. Also pressured us into adding other coverages we didn’t want and would not adjust or accommodate our concerns and took advantage of our limited time. Also pressured us into adding other coverages we didn’t want and would not adjust or accommodate our concerns. Advise not to car shop with them. More
Very bad and extremally low class service. I give 1 star as I could not go lower then that. I've ordered transmission from this dealer and person I was dealing with was polite. He found part n I give 1 star as I could not go lower then that. I've ordered transmission from this dealer and person I was dealing with was polite. He found part number and price and we agreed on terms. As per Wes manager they wanted me to confirm by email that it's OK to charge my credit card that I give it to them over the phone, sins I'm from Toronto. I paid $500 USD deposit and part was ordered. I had my delivery person bring old transmission (the core) and pick you new transmission. Parts person that my delivery person was dealing with was very rude, as if he would hate the job he is doing. I called Wes to tell him about it and he says he'll ask his manager for the next step. After he came back he took my visa and wanted to charge me full amount for this part, not considering $500 deposit that I paid already. When I've remind him of that then he processed to charge $1932 witch was balance. All went OK and conversation ended. Then, after 5 minutes my delivery person called me to say they are not releasing this part (even paid for) because they were affright I would put stop payment on it after part pick up and requested that I speak to Mark, the manager. I called him and told him that I emailed already my confirmation for the cost of transmission, they took my credit card payment so why doesn't he release this part - he told me he fills that I would charge back my credit card and they would not get payment for the part. I said fine, I asked my delivery person to leave and ask Wes to process refund to both my MC and visa. Still waiting for refund confirmation - I asked for that hours ago. I recommend to everyone not to deal with this dealer, there are other dealers around so deal with them. And it doesn't matter if I'm from Toronto or Buffalo - if somebody wants to do treks with their credit card payments then they'll do it, so this dealer should not except any credit card payments at all - they are being hypocrites. More
AVOID JOE GIOELI Went there on a nice used car that was listed for a great price. We were greeted at the door, given the keys for the car of interest and took our test Went there on a nice used car that was listed for a great price. We were greeted at the door, given the keys for the car of interest and took our test drive. Car was fine and we were prepared to purchase. The salesman Joe Gioeli was rude, presumptuous, and had the audacity to call me a xxxxxxx under his breath, after shaking hands, when we refused to buy the car without a rate and payment disclosure. We were happy to leave on good terms with the intent of coming back after checking out exploring another option we had for the trade in. After we left the dealership Joe proceeded to our vehicle, knocked on the window, chose to insult us one more time and told us not to return because "he didn't want to deal with this disaster anyways". I will be filing a complaint with the BBB on Monday for poor business ethics and tactics. I went there with my girlfriend to help with the purchase. If you are a woman do not work with this man because he will try to take advantage of you. More
A thief in the service department Our car was in for a service appt today and while there, an item was stolen from the car. Additionally, they failed to even service the car. I will ne Our car was in for a service appt today and while there, an item was stolen from the car. Additionally, they failed to even service the car. I will never go to Mike Barney Nissan again. You have been warned! More
Professional I bought a 09 Santa Fe with 56K. My salesman was Cody Chirayath. I must say the praises of Cody for his professionalism. I had a lot of fun during my I bought a 09 Santa Fe with 56K. My salesman was Cody Chirayath. I must say the praises of Cody for his professionalism. I had a lot of fun during my dealership experience. Mike Campbell was the man handling fiance. Very friendly well spoken and up front. As a small dealership I was impressed by the efficiency of sale. I also was very impressed with service. I have never seen such a fine tuned operation. =D-R-W-JR More
very happy I recently purchased a new car at Mike Barneys..I love my car! I had been shopping and did my "homework". I had been to a few dealerships "being femal I recently purchased a new car at Mike Barneys..I love my car! I had been shopping and did my "homework". I had been to a few dealerships "being female I felt that some places didn't take me seriously. I wasn't happy how I was treated. I had such a good experience here. Everyone was friendly and courteous.I didn't feel pressured at all. The manager Mark Z was great! He went out if his way to help with any questions etc. He was very accommodating, professional and friendly. . I not only got the better deal but got the best customer service. More
Avoid at all costs This dealership blatantly lies to get you excited about a deal, then slams you with payments you cannot afford. You can look at their reviews on Yelp This dealership blatantly lies to get you excited about a deal, then slams you with payments you cannot afford. You can look at their reviews on Yelp and other sites, always bad, these people are unethical liars, avoid at all costs. More
It's okay. So. I can say it was good. I've got new car to a reasonable price. Cody, poor guy. I asked a 1000 questions and had same amount of concerns, I'm pi So. I can say it was good. I've got new car to a reasonable price. Cody, poor guy. I asked a 1000 questions and had same amount of concerns, I'm picky, I want I think like all of us great deal for less money and I finally got it!!! I love my new car. Price is good, monthly payment acceptable. Cody and Mark thank you guys! More