Midwest Kia

Trustworthy I feel like Dennis is trustworthy. I think he does a great job helping people be comfortable while they wait. I am enjoying my KIA Sorento. I feel like Dennis is trustworthy. I think he does a great job helping people be comfortable while they wait. I am enjoying my KIA Sorento. More

Taking Care of Customers! Went in for a check engine light and a couple of other issues. Ended up being something that would take longer than the time I had available so MidWes Went in for a check engine light and a couple of other issues. Ended up being something that would take longer than the time I had available so MidWest Kia gave me a loner car to use while the maintenance was being done on my car. Big thumbs up!!! More

Time for a new battery It was time for a new battery when I awoke earlier this week. It was handled with ease and my service time was not that long. It was time for a new battery when I awoke earlier this week. It was handled with ease and my service time was not that long. More

1st service. Went fine. Didn't have any problems. My one concern is that I asked them if my UVO services maintenance reminder was updated after oil change and they Went fine. Didn't have any problems. My one concern is that I asked them if my UVO services maintenance reminder was updated after oil change and they said yes. They acted like they didn't fully know what I was talking about? Maybe more education is needed for your service team. When I got home and looked I could not see any updates. Still don't know how to update. More

New Van Got a new KIA. Stepped into the world of a minivan. We needed more space with the kiddos, now we have plenty. From start to finish everyone was very f Got a new KIA. Stepped into the world of a minivan. We needed more space with the kiddos, now we have plenty. From start to finish everyone was very friendly. They helped watch our kids while we did paperwork. Didn't feel pressured the entire time and they ensured we were looking at a vehicle that would fit our needs. Liking the Van so far! More

Excellent and amazing Had a salesman named Patrick he was amazing and didn't pressure me just a smooth process very happy experience all around period!! When it's time to g Had a salesman named Patrick he was amazing and didn't pressure me just a smooth process very happy experience all around period!! When it's time to get another car that's were I will go again and I recommend everyone to go there cause you didn't feel like you were less of a person there,I felt like a true customer there. More

Fast, Friendly, Extremely Accomodating Michael, our service advisor was very helpful and made sure we were well taken care throughout the process of my car being worked on. He had great co Michael, our service advisor was very helpful and made sure we were well taken care throughout the process of my car being worked on. He had great communication both times my car was in for service and was very knowledgeable dealing with the issues my vehicle was having. More

Very Very satified with everything I am so glad that I came to the Kia motors it was the best thing that I ever did.. Thank you guys for everything. They are so nice and they were will I am so glad that I came to the Kia motors it was the best thing that I ever did.. Thank you guys for everything. They are so nice and they were willing to help me in everyway possible and they even stayed late after there time to help sell me the car and they didn't rush me and pressure me into buying anything. More

Very courteous! They have friendly staff and a very nice waiting area with free coffee, soft drinks, snacks, and a decent channel selection. I took my car in for wha They have friendly staff and a very nice waiting area with free coffee, soft drinks, snacks, and a decent channel selection. I took my car in for what I thought was wheel bearings but the service technician said it wasn't that at all and that I needed new tires and an alignment. I had two comforters that I intended to take to the Laundromat afterwards but since they needed time to put the tires on and do the alignment, they took me to the Laundromat and picked me up when they were done with the car. They got it done in a reasonable amount of time, and I was able to get two things done at once! More

It is only about the sale This was the first time l purchased a car on my own. The salesman was okay. The finance guy was cold, rude, and uncaring. The guy that the salesman wa This was the first time l purchased a car on my own. The salesman was okay. The finance guy was cold, rude, and uncaring. The guy that the salesman was reporting to was the same as the finance guy. During one of our conversations with the top guy he literally said to me that at that point the sale really didn't matter because the time had come and gone for the sale to make a difference for the salesperson quota/commission for the month. I felt like since l was not buying new or spending alot of money they really could care less. More