
Michael's Toyota of Bellevue
Bellevue, WA
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478 Reviews of Michael's Toyota of Bellevue
Outstanding Blake was very friendly and informative, he helped me look at 3 different cars during my search. He had the patience to explain the various features a Blake was very friendly and informative, he helped me look at 3 different cars during my search. He had the patience to explain the various features and benefits between the models and made me a great deal when it came time to negotiate. I have one friend already going to see him after she totaled her car and will send more because of my experience! More
Excellent service! Blake C was super patient, wonderful customer service, very detailed explanation's and friendly I definitely recommend going to the Michael's Bellevu Blake C was super patient, wonderful customer service, very detailed explanation's and friendly I definitely recommend going to the Michael's Bellevue Toyota dealership!!! More
Great cars, great service We came in to test drive some Siennas, and the experience was great. It’s our second car bought from this dealership, and Daniel Ruegger was friendly, We came in to test drive some Siennas, and the experience was great. It’s our second car bought from this dealership, and Daniel Ruegger was friendly, helpful, and got us a great deal on a used car. More
great customer service Looking into a good family vehicle and I found this place welcoming and helpful. Blake Cayton was very knowledgeable and friendly. Totally recommend t Looking into a good family vehicle and I found this place welcoming and helpful. Blake Cayton was very knowledgeable and friendly. Totally recommend this place to others in my area More
Excellent experience We were greeted immediately upon arrival by our salesperson, Daniel Ruegger. He showed us several different vehicle options and took us to the upper l We were greeted immediately upon arrival by our salesperson, Daniel Ruegger. He showed us several different vehicle options and took us to the upper lot to see even more colors and vehicles. He was friendly and professional, and we enjoyed working with him. Negotiation was quick and easy. They were straightforward and honest. We've been coming here for 10 years and highly recommend them! More
Great service and fair deal on new Rav 4 I compared the Mazda and Subaru comps to the Rav4 and was getting frustrated. Subaru did'nt have enough room in the back for a large breed dog and it I compared the Mazda and Subaru comps to the Rav4 and was getting frustrated. Subaru did'nt have enough room in the back for a large breed dog and it felt small, but I like the outdoor sportiness. We're an active family. The Mazda CR5 looks and feels like a grandparents car but has great safety features like the Subaru. Michael Henning really listend to my complaints of both and introduced me to the new Rav4 Adventure which just debuted in Sept. I love it! Not only do I get the good gas mileage, all the safety features and the more aggressive looks, but the heat package, moon roof, nav and sporty trim are awesome! I was trying to sell my truck privately but they gave me a trade in value that made sense with the tax credit so that I could more easily make the transition. Thank you for listening Mr. Henning! Thank you to Christian for all the operations training and setup during delivery. I've never had someone walk through all the functions of a new car and customize the settings with me. Great touch. More
Service with little care My van was in for a recall repair where they had to remove all the seats and redo electrical. For oil changes, while I wish they did a quick wash like My van was in for a recall repair where they had to remove all the seats and redo electrical. For oil changes, while I wish they did a quick wash like other dealers rather than a Brown Bear coupon, I get it - it's there for an hour. However, for an extensive service I would certainly think they would wash and vacuum the car. Rather, they moved crumbs out and moved them right back in. Even found an animal cracker a kid had lost somewhere and put it in the cup holder rather than throw it away. When I booked the service I specifically said I needed a loaner that could fit my 4 car seats but upon checking in after I had removed the seats they offered me a corolla... When I said that wouldn't work they moved me to the enterprise person who put me in a Ford Edge - which still would not fit my 4 children. Overall a very disappointing experience and one that will likely have me shopping elsewhere next time after I am done with my 3rd Sienna lease. More
Apprised of everything but no pressure Sarah was great to work with! Her communication and follow through was just what I would expect. I was apprised of a couple air filter issues which sh Sarah was great to work with! Her communication and follow through was just what I would expect. I was apprised of a couple air filter issues which she explained in detail and which I could easily fix myself. She never applied pressure to have the service department fix the issues but asked if I felt comfortable fixing them myself as it would be less costly if I were up for it. I wish all service coordinators applied that approach. It changed the experience to a very positive one for me. Thank you Sarah! More
Happy with service The folks at Michael's have always been helpful. I have had a couple of emergency situations, and they have always made sure to get me in same day fo The folks at Michael's have always been helpful. I have had a couple of emergency situations, and they have always made sure to get me in same day for service. More
Sales I'd recommend to double check final papers you sign there. We were cheated on the price we agreed. Don't trust them, they are way too spoiled!! I'd recommend to double check final papers you sign there. We were cheated on the price we agreed. Don't trust them, they are way too spoiled!! More