Michael Hohl Chevy Buick GMC Cadillac

It is a rare occurrence to have a dealership go out of its way to meet or beat another shops estimate. This was exactly what happened to me. A friend of mine was talking to one of their friends that happe its way to meet or beat another shops estimate. This was exactly what happened to me. A friend of mine was talking to one of their friends that happened to work at this dealership. He told them about my not so good situation. Not only did they go out of their way to contact me, but collaboratively worked together throughout multiple departments to give me the best possible price that matched my lowest estimate. It was a no brainer for me to go with GM certified technicians backed by a GM warranty that is next to none. Bill kept me informed of the progress and even sent me pictures by text to keep me abreast of all the things that were finally falling into place. By the time I had picked up my truck, I felt that I had known Bill for quite along time. In short, the folks at Micheal Hohl GMC are good down to earth people that want to help you with your automotive needs. I would highly recommend these great folks to my closest friends. Thank you Bill for keeping it real and informative. Your expertise and genuine desire to help people is admirable. Every so often people or organizations restore my faith in humanity. Michael Hohl GMC has reminded me that people are good because it is the right thing to do. Cheers and thank you to all the people that worked with me to get me back up and running! My hat is off to all of you. Rick More

GMC dealer in Carson City is the worst I have ever experienced, unless you are willing to spend big bucks every time you want service they will give you the run around on how they do not have time to experienced, unless you are willing to spend big bucks every time you want service they will give you the run around on how they do not have time to schedule for just an oil change. More

Funny how you have been dealing with a company about fixing the car when it’s there own fault for sealing a dud car to you in the first place. It’s been 7 months now I’ve had this car and 3-4 mo they’ve fixing the car when it’s there own fault for sealing a dud car to you in the first place. It’s been 7 months now I’ve had this car and 3-4 mo they’ve had it off and on fixing things. Well we’ve been trying to contact joe at the service department for another scheduled fix because the grinding noise is still there when I turn left. Well it’s been going on 3 weeks and my father has left plenty of messages and no call backs. You would figure that by them telling me the last time they want to make things right they would get stuff done right. Right nope it’s been a xxxx hassle I am sick of commuting every other month and having to wait. The car bumper fender underneath still flaps while driving ruining my tires. I don’t feel safe in this car and they do not care about customers concerns at all.... if we don’t hear back and have a set appointment next step is going to a lawyer bc this is going to make it the fourth time coming in to fixing the car. It’s getting ridiculous and I am tired now the weather getting worse in nevada I am feeling very unsafe especially when I turn left the car making that noise and then it kicks every now and then I am sure there is more stuff wrong with this car then just underneath. You would think just so we don’t have to continue to deal with this hassle they’d just check everything over bc I mean hello the car was damaged from day one. Not by me nor my family but from the guy who traded it in. They should have known about the car before selling it I mean they did the smog check and safety supposedly. All false statements n claims. I rate the service a zero More

I give this place zero stars worst experience ever never have I ever had problems with buying a car until here. They lied they never disclosed any problems about the car, they had my car in the shop for a m have I ever had problems with buying a car until here. They lied they never disclosed any problems about the car, they had my car in the shop for a month and one day then they said I had the car 3 mo so nothing can be done. They wont finish fixing previous problems I found 4 days after buying the car. They lied on paperwork stating they worked on items replaced items but they didn’t. The car fax didn’t show any accidents but the car was in an accident bc the bumper as messed up the bottom torn they won’t fix the items. The general manager is a joke lied about the work that was done to the car. We took pics of everything needing work and they won’t fix bc the parts are aftermarket . They should have fixed everything they didn’t disclose the problems day one. The car pulls right the alignment is way off. Since we got the car back the grinding noise stopped only bc a piece of plastic broke off the finder that was never replaced like stated in the paperwork!!! We took it to the auto body shop all that needs work is over 2,000 that should have been done before selling a car to ppl with a family and endangering them. Worst experience ever not happy and I will do a bbb review as well. I was did wrong ppl need to be fired for wronging ppl. And lying. And for a whole month everything should have been fixed they knew what was wrong but the sales department mangers wouldn’t approve I hope in the future one gets a bad experience like we did. Then tell you no and try to offer 250.00 to go towards the repairs . So wrong in many ways!!!! 😡😡😡😡 I will not refer anyone to this company More

Horrible Poor our truck broke in bishop California had it towed to Michael Hohls sales people (3) (Eric) (Ron) ( Charles)told us they diagnosed our truck and would our truck broke in bishop California had it towed to Michael Hohls sales people (3) (Eric) (Ron) ( Charles)told us they diagnosed our truck and would need a new engine $22,000.00 so they could sell us another truck that we could pull our fifth wheel with . we were purchasing the truck and in the mean time the service manager (chuck) called me wondering why i hadn't faxed the signed repair form. I told Chuck that the sales managers was telling us new engine $22,000.00 he said that was rediculess the service hadn't diagnosed the problem . so it was diagnosed $11,000.00 repairs no new engine. so we got out of the other deal on the other truck that cost us $ 30,000.00 because the sales managers lied to us and had our truck repaired for the $11,000.00.And they took our out of town check for the sale of the other truck but they would not accept our out of town check for the repair..our fifth wheel was in Bishop California and we had to get a rental and we made several trips to Carson city. LIAR$ LIARS LIARS!!!!!!!!!! Horrible business up to the Manager/ Owner except the Diesel Mechanic. Juakin was a Horrible Horrible person to work with and John Group in finance was a great help and a good person. More

10years of service I’ve been coming here for more than 10 years. Have a great experience, loaner car when needed, the truck was washed after every visit. NOW with a whol I’ve been coming here for more than 10 years. Have a great experience, loaner car when needed, the truck was washed after every visit. NOW with a whole new team, NOTHING is good Chuck is not good with customer service always has to talk to someone else about what’s going on with truck. NO more wash no more loaner no matter how much you send. Heading to Reno next time AND NOT coming back More