Michael Hohl Chevy Buick GMC Cadillac

Repair, recalls and service was done timely and at a fair price. Joe keep me informed as to what was going on with the repair and service work. Joe took the time to explain line by line what was done. price. Joe keep me informed as to what was going on with the repair and service work. Joe took the time to explain line by line what was done. More

I purchased a 2014 Toyota Tundra from Michael Hohl in Carson City. The truck is amazing. It rides smooth, it's powerful, and it is beautiful inside. As happy as I am with the truck, it was the persona Carson City. The truck is amazing. It rides smooth, it's powerful, and it is beautiful inside. As happy as I am with the truck, it was the personal, respectful, and extremely helpful staff that I was blown away by. Caitlyn Callahan and Yonny Salgado went above and beyond to make sure my purchasing experience was quick, easy, and enjoyable. Prior to arriving to the dealership Caitlyn was extremely helpful texting me additional information about the truck I was interested in and answering all of my questions. She even took additional pictures and sent them to me. Arriving at the the facility Yonny was helpful, courteous and never once became "pushy." The follow up was exceptional as well. I had already bought the truck. They already had my business. I will refer Michael Hohl to anyone I know buying a car because of the service. I contacted the dealership recently as I realized my truck and wheel locks (locking lug nuts) on it and I could not find a key anywhere. Caitlyn called me immediately and helped me problem solve the issue. I am so grateful for a dealership that is not only interested in selling you a quality vehicle but also interested in keeping you a customer for life! A special shout out to Caitlyn and Yonny. More

3 for 3 first time was a fender braket left of during a fuel filter 2nd my windows were left down when i picked my truck up for a overnight drop off for block heater and then today they forgot to rotate my fuel filter 2nd my windows were left down when i picked my truck up for a overnight drop off for block heater and then today they forgot to rotate my tires on a simple service These Workers are way to over schedule for what they promise to their customer base More

It is a rare occurrence to have a dealership go out of its way to meet or beat another shops estimate. This was exactly what happened to me. A friend of mine was talking to one of their friends that happe its way to meet or beat another shops estimate. This was exactly what happened to me. A friend of mine was talking to one of their friends that happened to work at this dealership. He told them about my not so good situation. Not only did they go out of their way to contact me, but collaboratively worked together throughout multiple departments to give me the best possible price that matched my lowest estimate. It was a no brainer for me to go with GM certified technicians backed by a GM warranty that is next to none. Bill kept me informed of the progress and even sent me pictures by text to keep me abreast of all the things that were finally falling into place. By the time I had picked up my truck, I felt that I had known Bill for quite along time. In short, the folks at Micheal Hohl GMC are good down to earth people that want to help you with your automotive needs. I would highly recommend these great folks to my closest friends. Thank you Bill for keeping it real and informative. Your expertise and genuine desire to help people is admirable. Every so often people or organizations restore my faith in humanity. Michael Hohl GMC has reminded me that people are good because it is the right thing to do. Cheers and thank you to all the people that worked with me to get me back up and running! My hat is off to all of you. Rick More

GMC dealer in Carson City is the worst I have ever experienced, unless you are willing to spend big bucks every time you want service they will give you the run around on how they do not have time to experienced, unless you are willing to spend big bucks every time you want service they will give you the run around on how they do not have time to schedule for just an oil change. More

Funny how you have been dealing with a company about fixing the car when it’s there own fault for sealing a dud car to you in the first place. It’s been 7 months now I’ve had this car and 3-4 mo they’ve fixing the car when it’s there own fault for sealing a dud car to you in the first place. It’s been 7 months now I’ve had this car and 3-4 mo they’ve had it off and on fixing things. Well we’ve been trying to contact joe at the service department for another scheduled fix because the grinding noise is still there when I turn left. Well it’s been going on 3 weeks and my father has left plenty of messages and no call backs. You would figure that by them telling me the last time they want to make things right they would get stuff done right. Right nope it’s been a xxxx hassle I am sick of commuting every other month and having to wait. The car bumper fender underneath still flaps while driving ruining my tires. I don’t feel safe in this car and they do not care about customers concerns at all.... if we don’t hear back and have a set appointment next step is going to a lawyer bc this is going to make it the fourth time coming in to fixing the car. It’s getting ridiculous and I am tired now the weather getting worse in nevada I am feeling very unsafe especially when I turn left the car making that noise and then it kicks every now and then I am sure there is more stuff wrong with this car then just underneath. You would think just so we don’t have to continue to deal with this hassle they’d just check everything over bc I mean hello the car was damaged from day one. Not by me nor my family but from the guy who traded it in. They should have known about the car before selling it I mean they did the smog check and safety supposedly. All false statements n claims. I rate the service a zero More

I give this place zero stars worst experience ever never have I ever had problems with buying a car until here. They lied they never disclosed any problems about the car, they had my car in the shop for a m have I ever had problems with buying a car until here. They lied they never disclosed any problems about the car, they had my car in the shop for a month and one day then they said I had the car 3 mo so nothing can be done. They wont finish fixing previous problems I found 4 days after buying the car. They lied on paperwork stating they worked on items replaced items but they didn’t. The car fax didn’t show any accidents but the car was in an accident bc the bumper as messed up the bottom torn they won’t fix the items. The general manager is a joke lied about the work that was done to the car. We took pics of everything needing work and they won’t fix bc the parts are aftermarket . They should have fixed everything they didn’t disclose the problems day one. The car pulls right the alignment is way off. Since we got the car back the grinding noise stopped only bc a piece of plastic broke off the finder that was never replaced like stated in the paperwork!!! We took it to the auto body shop all that needs work is over 2,000 that should have been done before selling a car to ppl with a family and endangering them. Worst experience ever not happy and I will do a bbb review as well. I was did wrong ppl need to be fired for wronging ppl. And lying. And for a whole month everything should have been fixed they knew what was wrong but the sales department mangers wouldn’t approve I hope in the future one gets a bad experience like we did. Then tell you no and try to offer 250.00 to go towards the repairs . So wrong in many ways!!!! 😡😡😡😡 I will not refer anyone to this company More