
Michael Hohl Chevy Buick GMC Cadillac
Carson City, NV
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576 Reviews of Michael Hohl Chevy Buick GMC Cadillac
Fleet Sales Rocks! Had a great experience at the dealership. JB & Terry in fleet sales are honest, say what they are going to do and come through on their word. They wor Had a great experience at the dealership. JB & Terry in fleet sales are honest, say what they are going to do and come through on their word. They worked hard to put a tough deal together. I got a much better deal than the other dealer i went to. I'm super happy with the Silverado 6500 Crew Cab 4X4. What a truck! Glad i went to Michael Hohl Chevrolet! More
Horrible Poor our truck broke in bishop California had it towed to Michael Hohls sales people (3) (Eric) (Ron) ( Charles)told us they diagnosed our truck and would our truck broke in bishop California had it towed to Michael Hohls sales people (3) (Eric) (Ron) ( Charles)told us they diagnosed our truck and would need a new engine $22,000.00 so they could sell us another truck that we could pull our fifth wheel with . we were purchasing the truck and in the mean time the service manager (chuck) called me wondering why i hadn't faxed the signed repair form. I told Chuck that the sales managers was telling us new engine $22,000.00 he said that was rediculess the service hadn't diagnosed the problem . so it was diagnosed $11,000.00 repairs no new engine. so we got out of the other deal on the other truck that cost us $ 30,000.00 because the sales managers lied to us and had our truck repaired for the $11,000.00.And they took our out of town check for the sale of the other truck but they would not accept our out of town check for the repair..our fifth wheel was in Bishop California and we had to get a rental and we made several trips to Carson city. LIAR$ LIARS LIARS!!!!!!!!!! Horrible business up to the Manager/ Owner except the Diesel Mechanic. Juakin was a Horrible Horrible person to work with and John Group in finance was a great help and a good person. More
10years of service I’ve been coming here for more than 10 years. Have a great experience, loaner car when needed, the truck was washed after every visit. NOW with a whol I’ve been coming here for more than 10 years. Have a great experience, loaner car when needed, the truck was washed after every visit. NOW with a whole new team, NOTHING is good Chuck is not good with customer service always has to talk to someone else about what’s going on with truck. NO more wash no more loaner no matter how much you send. Heading to Reno next time AND NOT coming back More
Chris Bowen your service consultant very professinal . Chris Bowen your service consultant doing great job and very professional and helpful. He explain your question well with Respect and make you comfort Chris Bowen your service consultant doing great job and very professional and helpful. He explain your question well with Respect and make you comfortable to come back for service your car. More
great help for an out of town-er We had serious car trouble in Mammoth, we live on the central coast. Car had to be towed to Hohl GMC. Joe was a huge help. He called me several times We had serious car trouble in Mammoth, we live on the central coast. Car had to be towed to Hohl GMC. Joe was a huge help. He called me several times to let me know the status, and then when the car was ready (ahead of schedule). Timing was very important as we had a rental car and had to return to the central coast. Hohl and Joe pulled through for us, very impressive, thank you. More
Dishonest sales & service dept Bad service dept and customer service. Lied about warranty that I purchased covering everything. Won’t fix issue with transmission. Telling me to g Bad service dept and customer service. Lied about warranty that I purchased covering everything. Won’t fix issue with transmission. Telling me to go to other dealer to fix More
Dishonest Service Dep't Stay away! Cracked my dash while replacing airbag on recall and have denied all responsibility, said I brought it in cracked, basically called me liar Stay away! Cracked my dash while replacing airbag on recall and have denied all responsibility, said I brought it in cracked, basically called me liar. I even signed a waiver before they touched my vehicle listing all existing damage, there was no existing crack. More
Overcharge rip-off dealer Service dept horrible. Quote one price on the internet, jack it up when you come in for service. Then they dont do most of what they overcharged me fo Service dept horrible. Quote one price on the internet, jack it up when you come in for service. Then they dont do most of what they overcharged me for. When I called the service manager he told me it was "against the law" to do what I asked (rotate my tires) so I checked with the Nevada DMV, no such law. I call the service manager back and call him out on his lie. Then he tells me it is against General Motors policy. So I contact General Motors......no such policy. I would hope the last thing a car dealership would do is lie to a customer, but at Hohl Chev. thats the first place they go. I might be naive and expected honest service. Dont bother trying to get a hold of the General Manager, he wont return your calls. Why would he? He knows your going to complain about his lying staff, he doesnt want to deal with that. ............it only cost me $66 to find out this is not a good place to go....there are worse "life lessons" More
Horrible I went in with a coupon for a $60 oil change with a multi point inspection as well as a few recalls, when they called to tell me my vehicle was ready I went in with a coupon for a $60 oil change with a multi point inspection as well as a few recalls, when they called to tell me my vehicle was ready I even asked how much it was going to be and they said “About 68 bucks.” When I went to pick it up they charged me $86 and didn’t even mention how the multi inspection went giving me the assumption that they didn’t even do it. More
Old fashion horrible customer service Bought a new 2017 GMC contractors truck. Over $62K. Thought that would buy me a little service. WRONG!! It has a potential coolant leak... idiot ligh Bought a new 2017 GMC contractors truck. Over $62K. Thought that would buy me a little service. WRONG!! It has a potential coolant leak... idiot light keeps coming on. The DureMax upgrade was $10K. Call me paranoid. Could NOT get Chuck to do a diagnostic because they are “so short handed”!! I told him this truck is out of town on jobs during the week. After 2 failed weekends, he gave the same mantra. This time I stated this was a Michael Hohl problem not a ‘me’ problem and I wanted to have the GM call me on Monday please. Still waiting for that phone call... 😡 Also, I got FLOODED with emails after the sale. The unsubscribe didn’t work. I called the dealership and they said it was a GM issue. Terry in sales was very good. Talked to me like I had some intelligence and a professional. Unfortunately the sale is a one time event and service is continual. With that in mind, NEVER EVER buy from this dealership!! Service after the sale is 90% of the transaction. Even if they’re lower on the sale price you will end up paying more when they won’t cover any warranties!!! More