Metro Ford of Madison

On the Edge It's always great working with Gary. He is great at helping you find the right vehicle for you...he knows so much about his products. And Alex was It's always great working with Gary. He is great at helping you find the right vehicle for you...he knows so much about his products. And Alex was so helpful in learning the technology. More

Honest, Transparent sale Rob was very open with me throughout the entire process. I never felt like I was getting “sold” in the negative sense of the word, but that I was simp Rob was very open with me throughout the entire process. I never felt like I was getting “sold” in the negative sense of the word, but that I was simply learning about the car to ensure it is the best option for what I need. I am a person who doesn’t lie the fluff and Rob did a great job of sticking to the facts and fully satisfying what I need. Alex was knowledgeable and energetic. I felt at times he was more excited about me buying the car than I was. He explained everything in a simple, digestible way that did not feel like I was being overwhelmed with information. Bryan was transparent like Rob. He was knowledgeable of how to get me the best deal possible. He instructed me to go the DMV to change the title of my previous car for the trade-in as opposed to doing it at Ford which saved me about $250. More

Friendly, not pushy I liked working with Metro ford in Madison. I worked with Drew, and since I live in Milwaukee I found it very convenient that he could do most of our I liked working with Metro ford in Madison. I worked with Drew, and since I live in Milwaukee I found it very convenient that he could do most of our communication via text. More

First Truck Purchase Very helpful as I searched for the right truck to meet my needs. They did not try to over or up sell from my needs. Very helpful as I searched for the right truck to meet my needs. They did not try to over or up sell from my needs. More

Great service I have been dealing with the dealership for over 20 years and always have dealt with Randy Harbort. He has always been great to work with. We recentl I have been dealing with the dealership for over 20 years and always have dealt with Randy Harbort. He has always been great to work with. We recently have been dealing with Nicky Shelton and again got great service!! We will always come back for our vehicles at Metro Ford! More

Trading up to my first Ford! Metro Ford was great to work with! They understood what we were looking for and helped make it possible. I enjoyed working with everyone. Some of t Metro Ford was great to work with! They understood what we were looking for and helped make it possible. I enjoyed working with everyone. Some of the nicest people in the most unlikely of places, a car dealership. Definitely not what I expected, but it’s why we were willing to drive 80 miles from home to work with them. Thanks for making our Ford purchase a fun experience! More

Great customer experience Willingness to work with us and understand our needs was worth the 90 minute drive. Great detail and time spent to explain all details was very impor Willingness to work with us and understand our needs was worth the 90 minute drive. Great detail and time spent to explain all details was very important. More

Made buying a car enjoyable The circumstances of having to buy a. different vehicle weren't ideal and not exactly planned. So there was some trepidation starting the whole proces The circumstances of having to buy a. different vehicle weren't ideal and not exactly planned. So there was some trepidation starting the whole process. I started online checking dealers inventory and pricing to get a ballpark of what was out there. From there I narrowed my list down to possible options and what I might be interested in test driving. I emailed Metro Ford Of Madison indicating I wanted to test drive a 2013 Volkseagen Jetta they had on their lot. The next morning I was contacted by Doug Vesling of their sales staff to set up a time and day to come in for the test drive. We set a time and date and I went and test drove the car. I explained to Doug where I was in my evaluation process and that I would likely do nothing until after the holidays. Doug said he understood and he applied no pressure or sales tactics to close the deal ASAP. He actually respected my wishes and timelines. I got through Christmas and knew I needed to buy a vehicle sooner than later. I appreciated Doug's attitude, approach and knowledge earlier so I made the decision to go back to Doug and purchase my vehicle. The process and negotiations where rather painleess and I was treated respectfully and professionally by all the other people at Metro Ford as we completed the buying process. At no time was I pressured, rushed or had no questions that went unanswered. At the end of the transaction I could not have been more pleased with how everything went. I will tell everyone I know who may be in the market for a used or new car or truck to ask for Doug at Metro Ford Of Madison. More

Awesome Alex Abeyta was awesome, he should me how everything works on the explorer. Fast financing as well. clean sales floor, good selection of cars and truc Alex Abeyta was awesome, he should me how everything works on the explorer. Fast financing as well. clean sales floor, good selection of cars and trucks. More

quality service! John and Doug were great to work with, answered my questions and any concerns i had. excited that we came to an agreement we could all work with. Ro John and Doug were great to work with, answered my questions and any concerns i had. excited that we came to an agreement we could all work with. Rob Parry was also very helpful. thank you for helping me, and working with me. More