Mercedes-Benz of West Covina

The service is very good. They can help me deal with any problems that need to be solved. They can help me deal with any problems that need to be solved. More

Well stocked, the sales person was not pushy and very nice and knowledgeable about my car nice and knowledgeable about my car More

No appointment and still got it done, and the coffee bar was all stocked up, thanks was all stocked up, thanks More

Great service Rami is the best salesman who is so understanding, helpful and knowledgeable through the process I’ll recommend to anyone looking for a car that is interested in buying Mercedes Benz understanding, helpful and knowledgeable through the process I’ll recommend to anyone looking for a car that is interested in buying Mercedes Benz More

Always very clean and staff is always very professional. Coffe and pastries are always a plus. Coffe and pastries are always a plus. More

Courtesy, professional service and attention . Always taken care of my needs, my questions and comforting attention to regarding my vehicle. Always taken care of my needs, my questions and comforting attention to regarding my vehicle. More

They had replaced a thermostat in a used vehicle I purchased from West Covina Mercedes while I waited for the salesperson to bring vehicle as she pulled up the car smelled like coolant burning I had t purchased from West Covina Mercedes while I waited for the salesperson to bring vehicle as she pulled up the car smelled like coolant burning I had told her I don’t want to take the vehicle I just bought like this so she told me she would take it back took her 3 days to do so then the vehicle was supposedly fixed as another sales person brings the vehicle back driving it for 30/40 miles the low coolant light pops up so again I had to take the vehicle myself back to the service department get a rental and so fourth I’m disappointed with the quality of this facility from my experience with there repair quality More

Great facility, friendly service. I really like my new service advisor Daniel. He explained the recommendations very well. I really like my new service advisor Daniel. He explained the recommendations very well. More

need to work on service timing! if you schedule a car in for service on a specific day and time them it would not be beyond expecting that your car would be worked on that day not 2 if you schedule a car in for service on a specific day and time them it would not be beyond expecting that your car would be worked on that day not 2 days later. if timing is not available then you should not schedule the appointment. just let the customer know so they can decide when they want to drop off their cars. More

no comment, service was what I expected. xxxxxxxxxxx, xxxxxxxxxxxxxxxxxxx,xxxxxx,xxxxxxx,xxxxxxx,xxxxxx,xxxxxx,xxxx. xxxxxxxxxxx, xxxxxxxxxxxxxxxxxxx,xxxxxx,xxxxxxx,xxxxxxx,xxxxxx,xxxxxx,xxxx. More