Mercedes-Benz of West Covina

Great customer service. Will consider for all future services and will consider if buying new Will consider for all future services and will consider if buying new More

I took my car in because it had a couple of things going wrong with it and George made this process so easy. It was covered under my warranty and I was updated throughout the process when they went to pick wrong with it and George made this process so easy. It was covered under my warranty and I was updated throughout the process when they went to pick up my car it was like brand new. More

Service was excellent, fast and efficient, professional and all my questions were answered in a timely manner. and all my questions were answered in a timely manner. More

Their customer service is great. If you’re running late to take your car for service the staff will not turn you away. Also. Complimentary beverages and snacks are included. 👏👏� If you’re running late to take your car for service the staff will not turn you away. Also. Complimentary beverages and snacks are included. 👏👏👏👏 More

Excellent customer service. Juan Aldana was great at understanding my concerns. The part that need replacement was available. The dealer took good care of the car. The service d Juan Aldana was great at understanding my concerns. The part that need replacement was available. The dealer took good care of the car. The service duration was quick. More

Very thorough and complete service. Enjoy coming here once a year for service. Even though it's a bit more expensive I get a sense of security knowing my car has been dealer maintained Enjoy coming here once a year for service. Even though it's a bit more expensive I get a sense of security knowing my car has been dealer maintained More

The service is really good. And really fast! They also washed my car, it’s very clean !!!! Highly recommended this dealer. And really fast! They also washed my car, it’s very clean !!!! Highly recommended this dealer. More

Demetria was an awesome host . She made sure my car came out on time and I was glad and impressed with her service. She made sure my car came out on time and I was glad and impressed with her service. More

Juan's excellent customer service like always the best! Everyone from the greeters, receiving the auto, and all employees encountered during my visit was friendly and professional. Everyone from the greeters, receiving the auto, and all employees encountered during my visit was friendly and professional. More

Great service with responsive rep. Answered all question. Lounge is clean and comfortable. Overall great experience. Answered all question. Lounge is clean and comfortable. Overall great experience. More