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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,436 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,436 reviews

December 30, 2025

This dealership delivers consistent, timely, solid recommendations, and fulfills their promises every time. Our experience with their service advisors has been entirely positive. More

by WPLAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Dec 30, 2025 -

Mercedes-Benz of West Covina responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 28, 2025

Excellent customer service. Personnel are courteous, receptive and professional. Good amenities. The job was taken care of properly and on time. More

by GNOB57
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Dec 28, 2025 -

Mercedes-Benz of West Covina responded

Thank you for choosing Mercedes-Benz of West Covina. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 28, 2025

I've had an excellent experience. At the dealership the agent was very helpful, patient, courteous, very knowledgeable about the Mercedes Benz cars. More

by AGATHAMALLORY46
Recommend Dealer
Yes
Employees Worked With
Jorge( George Colinkuri
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Dec 28, 2025 -

Mercedes-Benz of West Covina responded

Thanks for sharing about your experience with Mercedes-Benz of West Covina. We appreciate your business and hope to see you again soon!

December 28, 2025

Very helpful The dealership was ver friendly and helpful. Also george was excellent to work with he really took his time to explain everythng More

by lilmichellem
Recommend Dealer
Yes
Employees Worked With
George
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Dec 28, 2025 -

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

December 28, 2025

The service representative was good, but the cashier’s service could be improved, less chatting, more attention to customers. More

by WENDY2752
Recommend Dealer
Yes
Employees Worked With
George
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Dec 28, 2025 -

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

December 28, 2025

The sales person Mario was extremely knowledgeable and the finance person was knowledgeable and vary nice and courteous. T More

by romerosamuel688
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

Mercedes-Benz of West Covina responded

Thank you for choosing Mercedes-Benz of West Covina. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 28, 2025

Service advisor is great. I’ve had issues with my car since day 1 and have taken it in every time and they can’t duplicate but I’ve shown them proof and the the error message More

by MAvilez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vahe
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December 28, 2025

Always clean, always organized, always quick. Advisors are always thorough with explanations regarding servicing my vehicle. My advisor that I have known for years and has serviced all my Benz’ More

by RONARNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rian Liu
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Dec 28, 2025 -

Mercedes-Benz of West Covina responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 28, 2025

EXCELLENT EXPERIENCE. STRAIGHT FORWARD, NO HIDDEN COSTS, AND REAL QUOTES ONLINE. I'M VERY PLEASED WITH MY INTERACTION AT THIS DEALER. More

by atlas4ever51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

Mercedes-Benz of West Covina responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 28, 2025

Some staff were not very honest and they played around with me on the price. More importantly, beware of the of the ridiculously pushy finance team. I must have said no to their extended warranty opti More

by josh.desisto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew, Zaryab
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