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Mercedes-Benz of West Covina
West Covina, CA
1,384 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,384 reviews
Verified Customer
December 12, 2025
Car was sold to me as an out of state sale. I was told i would handle the registration but unfortunately upon requesting the temporary tag from the dealer, i was informed it would not be possib I was told i would handle the registration but unfortunately upon requesting the temporary tag from the dealer, i was informed it would not be possible Additionally, i was advised that i would have to wait around 30 days until the registration process would be completed to use the car, with no guarantee or process that this would be achieved in this time frame. I am discussing with counsel to return the vehicle and take action for failure to disclose this More
by sebastian.roiter
Employees Worked With
Not listed above
December 12, 2025
Was ok service but lacked daily updates and too long of a wait for an oxygen sensor swap. The plus side is the service person took my car the same day and provided a loaner wait for an oxygen sensor swap. The plus side is the service person took my car the same day and provided a loaner More
by mario208853
Employees Worked With
Chad
December 11, 2025
It finished in just a little over one hour. I like the waiting area providing coffee, water and a few snacks. I didn’t see any report of what was checked. That will be better if I can see it bu I like the waiting area providing coffee, water and a few snacks. I didn’t see any report of what was checked. That will be better if I can see it but I know my car is a good condition either way low mileage, so not that important at this time. More
by mayumiwong
Employees Worked With
James Hou
December 11, 2025
Always happy contended with my Service advisor and car rental Service not the Bathroom facility I have expressed concern about the SOap dispenser in the womens restroom it I very difficult to use that ne rental Service not the Bathroom facility I have expressed concern about the SOap dispenser in the womens restroom it I very difficult to use that needs a New SOap dispenser thank you More
by MARYLOYCEGUTIERREZ
Employees Worked With
Peter Yee and Beatrice From car rental
December 10, 2025
Helpful, Welcoming, Friendly, Supportive and Reliable George was very customer friendly especially since I'm a First time Customer, getting my car serviced went very smooth George was very customer friendly especially since I'm a First time Customer, getting my car serviced went very smooth More
by STORMLEADER48
Employees Worked With
George Kakish
