Mercedes-Benz of Virginia Beach

The Best Car Buying Experience!! Let me tell you right away that I got an used Mercedes and the amount of professionalism shown by the staff right from the beginning to the moment I w Let me tell you right away that I got an used Mercedes and the amount of professionalism shown by the staff right from the beginning to the moment I was handed over keys to my first mercedes was extraordinary. I worked with Tish and Mary, both of them who made my car buying experience a better one! I am going back to them if I need a car in future and I do recommend them highly!! More

Amazing customer service!! Glenn was the best sales person I could have ever asked for. He made sure that I was taken care of form start to finish and I know I can always reach Glenn was the best sales person I could have ever asked for. He made sure that I was taken care of form start to finish and I know I can always reach out to him with my future needs. I would recommend himself and the dealership to anyone. More

Simply Amazing Experience from the initial contact to the delivery was amazing. Fast and user friendly website allowed me to select my purchase and my sales guide as Experience from the initial contact to the delivery was amazing. Fast and user friendly website allowed me to select my purchase and my sales guide assisted the rest of the way More

Transparency First of all, the dealership is beautiful and refined. Everyone there is courteous snd I love that there is always fresh coffee, drinks and breakfast. First of all, the dealership is beautiful and refined. Everyone there is courteous snd I love that there is always fresh coffee, drinks and breakfast. Our experience with Mr Apoderado was wonderful. We felt that we were talking to a best friend for the way he connected with us. He made us feel special and was so attentive we felt great. Mr. Apoderado is polite, charming and so knowledgeable about every model, every feature. He was kind, honest and showed leadership attributes while guiding us to make the right decision and helping us to meet our needs. More

Consistently Outstanding My wife and I did some shopping around for a replacement SLV as the 48-month lease on our ML 350 came to conclusion. Disillusioned, we returned to Ch My wife and I did some shopping around for a replacement SLV as the 48-month lease on our ML 350 came to conclusion. Disillusioned, we returned to Charles Barker Mercedes-Benz to check out the new GLC 300, and the perfect vehicle was there, calling out to Michelle. I called our long-time Mercedes advisor and friend, Glenn Frankel, who put us on a velvet fast-track through a seamless, smooth and simple transition into the new MB lease. The client service was impeccable, as is this new GLC 300! More

Certified Pre-owned 2016 E 350 The entire experience could not have been better. From the initial contact and throughout the purchase we were handled professionally and always with The entire experience could not have been better. From the initial contact and throughout the purchase we were handled professionally and always with a friendly manner. My wife and I would certainly recommend this dealership and of course Tish. More

Awesome Tory was great !!!!!! He made sure I was clear about things and answered every question I had. He truly stayed on top of things from the beginning. Wh Tory was great !!!!!! He made sure I was clear about things and answered every question I had. He truly stayed on top of things from the beginning. Whenever I buy a new car I wish that he could be the sales person ! He’s that great !!!! More

Excellent Purchase Experience When faced with the decision of repairing my high mileage Mercedes, or purchasing a new vehicle, it made better sense to buy. I was treated with the u When faced with the decision of repairing my high mileage Mercedes, or purchasing a new vehicle, it made better sense to buy. I was treated with the utmost respect from everyone that I worked with on the purchase. I did my homework up front, and I received a very fair trade in valuation, along with a great price on my new vehicle. I am thrilled with my new A220. More

Car was delivered on time in great condition. I was pleased with my first experience at Charles Barker Mercedes. The car buying experience was easy, enjoyable and exceeded my expectations. I would I was pleased with my first experience at Charles Barker Mercedes. The car buying experience was easy, enjoyable and exceeded my expectations. I would purchase a car from here again. More

General Manager The customer service all around is horrible from every aspect of the imagination! The general manager is very arrogant and not personalable. Worst dea The customer service all around is horrible from every aspect of the imagination! The general manager is very arrogant and not personalable. Worst dealership ever More