Mercedes-Benz of Virginia Beach

Rating dealer at Charles Barker Mercedes I was very pleased with the salesman and the way I was treated while shopping for my car.The atmosphere was so pleasant and I did not feel pressured a I was very pleased with the salesman and the way I was treated while shopping for my car.The atmosphere was so pleasant and I did not feel pressured and rushed to make a decision. Everything that was promised to me was fulfilled. Great experience purchasing my Mercedes. More

Rolling with JB at BM Patience is a virtue. My wife and I approached Jerome about a year ago requesting information on the new designed MB E Class Coupe. Because of his pr Patience is a virtue. My wife and I approached Jerome about a year ago requesting information on the new designed MB E Class Coupe. Because of his professional approach and attitude we decide he is the person we will do business with when the 2018 E Coupe arrived at the CB MB @ VB Dealership. His acumen on the different Mercedes-Benz configurations is impressive. Jerome provide us with timely delivery updates and statuses on our 2018 E Coupe. Upon delivery he made every effort to ensure we had a fantastic acceptance experience. At the end, Jerome flowed through the familiarity phase effortlessly giving us full confidence that we will enjoy our 2018 MB E Coupe for years to come. Thank you for your excellent service. More

Over the Top Spectacular~! The experience with Hadrian Apoderado is the highlight of our experience. We purchased our first Mercedes with him a couple of years ago and that rel The experience with Hadrian Apoderado is the highlight of our experience. We purchased our first Mercedes with him a couple of years ago and that relationship simply continued to grow as he helped out on every call made to him. He did what every great sales guy should do for their clients. With that said, the second car was a no-brainer. Because of his loyalty to his word, "I come with the car." we would come back to purchase from him even if he wasn't able to offer the best price. Thank you so much Hadrian~! We will continue to buy our vehicles from you~! You simply make this dealership great~! More

Unparalleled Service I wanted to review the outstanding service that Mr. Donovon Stone provided to my wife and I during our purchase in December 2017. We purchased a 2018 I wanted to review the outstanding service that Mr. Donovon Stone provided to my wife and I during our purchase in December 2017. We purchased a 2018 CLA 250 4MATIC from Mercedes-Benz Virginia Beach and Mr. Stone’s professionalism, customer service skills, and knowledge about the CLA 250 are unparalleled. This is my wife’s third Mercedes-Benz and she stated that no Sales Representative has ever taken the time to show her about the vehicle she just bought until Mr. Stone did. I rarely do reviews likes this, but I felt it was necessary to let you know about the exceptional employee you have. More

Excellent Experience Donovon Stone is an excellent salesman with exceptional customer service. Being out of state, the transaction couldn’t have been any smoother. I’ll Donovon Stone is an excellent salesman with exceptional customer service. Being out of state, the transaction couldn’t have been any smoother. I’ll definitely recommend Donovon to others and will contact him on my next MB CPO. More

Smooooth transition I highly recommend Donovon! He treated me quickly in the parking lot and found the perfect vehicle to fit my needs. We finished paperwork and I drove I highly recommend Donovon! He treated me quickly in the parking lot and found the perfect vehicle to fit my needs. We finished paperwork and I drove off with my vehicle within an hour or two! He is very professional and I will buy Mercedes from now on! More

Great execution, Terrific Experience It started with a phone call to Jerome Boyd and within 12 hours he brought the vehicle from Virginia Beach to Newport News so my wife and I could see It started with a phone call to Jerome Boyd and within 12 hours he brought the vehicle from Virginia Beach to Newport News so my wife and I could see and test drive the vehicle. We came to an agreement on price and the vehicle was purchased. I had arranged financing from a major national bank and received a call from the finance manager that they would be able to arrange better financing with a local credit union with the same terms, and the rate was 60 basis points lower. Saving interest expenses over the life of the loan is always good for the customer. Thank you for an pleasurable uneventful purchasing experience. I would highly recommend you consider calling Jerome Boyd if you are in the market for a Mercedes Benz.. Jerome is honest, he will follow-up with you and respond to all of your questions or concerns. We are enjoying the New ride, hope you will be as well. More

Excellent Dealer I have purchased a lot mercedes vehicles from this dealership and always have been very satisfied. The customer service is beyond words and it has alw I have purchased a lot mercedes vehicles from this dealership and always have been very satisfied. The customer service is beyond words and it has always been a pleasure dealing with Sean and Yogi. More

Excellent customer service by Mr Hayden and the staff Marvin Hayden was a person of integrity, very knowledgeable of the vehicles and a very good agent. Excellent customer service by Mr. Hayden. Thank Marvin Hayden was a person of integrity, very knowledgeable of the vehicles and a very good agent. Excellent customer service by Mr. Hayden. Thank you for your service. More

Excellent customer service It’s really good customer service.its take less time to make transactions.explain about all car functions what you need fit for new car. It’s really good customer service.its take less time to make transactions.explain about all car functions what you need fit for new car. More