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Mercedes-Benz of Thousand Oaks
Thousand Oaks, CA
272 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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272 Reviews of Mercedes-Benz of Thousand Oaks
April 04, 2025
Alex Miller, Service Director, was very polite, helpful, and gracious, and very attentive to my service concerns! Alex assured me that moving-forward, that if I had any concerns regarding future se helpful, and gracious, and very attentive to my service concerns! Alex assured me that moving-forward, that if I had any concerns regarding future service, to please reach out to him directly and that he would take care of matters. That's called concierge customer service, which I very much apricate. More
by o.boyd
Employees Worked With
Alex Miller
April 03, 2025
Outstanding service on my Navion RV. Sprinter service B was completed early and an additional problem was identified and repaired. I recommend this MBZ dealership. Sprinter service B was completed early and an additional problem was identified and repaired. I recommend this MBZ dealership. More
by Egalois369
Employees Worked With
Oscar Romero
April 01, 2025
Have been disappointed with mist dealers during our car search, Alina at Mercedes Thousand Oaks really worked hard to get us exactly what we were looking for. Great location and dealership. search, Alina at Mercedes Thousand Oaks really worked hard to get us exactly what we were looking for. Great location and dealership. More
by Lysa
Employees Worked With
Paul, manager
March 31, 2025
Dealership is very convenient for us, always very professional and courteous. Vinny , our sales person was attentive and also explained very patiently all the questions we had . He set up the apple professional and courteous. Vinny , our sales person was attentive and also explained very patiently all the questions we had . He set up the apple play and also the navigation for my wife. More
by mukund
Employees Worked With
Vinny
March 28, 2025
Brielle, my service advisor, gives her dealership, Westlake Mercedes, a very good name, she a good example of ALL the people I've met and had the pleasure of working with over the past 38 years, from Westlake Mercedes, a very good name, she a good example of ALL the people I've met and had the pleasure of working with over the past 38 years, from Ron the GM to Brielle. Excellent Dealership! Brielle is very smart, very personal, very attentive, amazing advisor with an amazing Dealership!!! More
by mdwendell
Employees Worked With
Brielle Schwartz
March 27, 2025
Westlake Mercedes employs very helpful employees. From check in. To working with Sydney in service it was all very easy. Loved my loaner car too! My 2019 car was fixed in a timely manner with all w From check in. To working with Sydney in service it was all very easy. Loved my loaner car too! My 2019 car was fixed in a timely manner with all work explained ! More
by debbiearauch
Employees Worked With
Sydney GROLMAN
