Mercedes-Benz of Thousand Oaks

I called Marian Dailey on a Sunday, told her what I wanted- model, color etc. and by that Thursday she had my car ready to go. I went to the Dealer Thursday evening and in about 1 hour I was driving my wanted- model, color etc. and by that Thursday she had my car ready to go. I went to the Dealer Thursday evening and in about 1 hour I was driving my new car off the lot. The price was fantastic, the people were professional and efficient. It took longer for Marian to explain all the goodies on this car than it took to buy it. Silverstar is a classy place to buy a car. More

Ryan was an impressive fellow right from the start. He knows how to build customer rapport whether it be telephone, internet or in person. During the initial stages of the purchase process he was very att knows how to build customer rapport whether it be telephone, internet or in person. During the initial stages of the purchase process he was very attentive to details as well as helpful with delivery updates. And, at the vehicle delivery, he seemed to know the intimate details of my E350 as well as how to actually use the systems. These qualities are unusual based upon my past car buying experiences. I would certainly recommend Ryan to one of my acquaintances. More

Marian Dailey is a great salesperson to work with! She Marian Dailey is a great salesperson to work with! She was extremely patient with me and answered all my questions. I definitely would recommend her Marian Dailey is a great salesperson to work with! She was extremely patient with me and answered all my questions. I definitely would recommend her to any of my friends looking for a new Mercedes. It was a pleasure to work with her. Thank you Marian! Scott M. More

I received several quotes for my new 2011 Mercedes S550. I wanted to have specific options, so the car had to be ordered with options I wanted and didn't include any options I didn't want. Marian from the I wanted to have specific options, so the car had to be ordered with options I wanted and didn't include any options I didn't want. Marian from the Internet department gave me their best price up front and it was far and away the best quote I received. Marian is efficient, kept all their promises regarding the vehicle and delivered it to my office when it arrived. Paperwork was painless and quick. She went over the options with me and it was just so easy and a pleasure to do business with her. I highly recommend her and Silver Star Mercedes of Thousand Oaks. More

It was a pleasure to work with Ryan. He is the internet guy and was extremely knowledgeable and helpful in our purchase. We went back and forth on trying to decide which vehicle to purchase and Ryan was ve guy and was extremely knowledgeable and helpful in our purchase. We went back and forth on trying to decide which vehicle to purchase and Ryan was very patient with us. Never felt rushed or pressured just very informed. I would highly recommend him to friends and family. Wonderful experience. Thank you More

From start to finish, our car buying experience was a real pleasure. Marian let us drive several cars on our own; she recommended waiting for the car of the color we wanted to become available; when it real pleasure. Marian let us drive several cars on our own; she recommended waiting for the car of the color we wanted to become available; when it did, and we were ready to buy, she made the paperwork painfree. There was no haggling, no sales pressure, no push for options/add-ons, just solid honest advice about warranties. The loan application was also a cakewalk; again no add-on cost at this stage. In all, a very easy, smooth, enjoyable experience, and we now have a lovely car to enjoy, thanks to Marian. Marian is great to work with, and I am recommending her to all our friends. More

great experience. straight forward transaction. ryan and greg from the internet group were both great to work with. highly recommend. everything promised was delivered. No games playing. Just grea and greg from the internet group were both great to work with. highly recommend. everything promised was delivered. No games playing. Just great service. My time was respected, which i appreciated. cheryl More

This was by far one of the best car purchases I have done. From initial contact to picking up the car Marian Dailey was exceptional in giving me the information I needed and helping me get into the car done. From initial contact to picking up the car Marian Dailey was exceptional in giving me the information I needed and helping me get into the car I wanted. There is nothing I would change about my experience with this new car purchase transaction. More

I have purchased or leased a least 15 cars in the last 20 years. I would have to say that this has been the best new car experience I have ever had. I like to do most of the up front work over the internet a years. I would have to say that this has been the best new car experience I have ever had. I like to do most of the up front work over the internet and Greg was completely straight forward. Unlike so many other dealers, when I asked for quote, I actually got one, and I great one at that. I was in contact with about 10 Mercedes dealers in the LA area, and nobody responded as quickly and as professionally as Greg. When I went to the dealership, everything was ready and the whole deal including a trade in was completed in a hour. More