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Mercedes-Benz of Springfield
Chicopee, MA
74 Reviews
Mercedes-Benz of Springfield is a proud recipient of the 2026 Cars.com Consumer Satisfaction Award and is consistently recognized as one of the highest-rated luxury dealerships in Western Massachusetts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 22, 2026
Very clean and courteous establishment.
Always a pleasure to. Work carried out efficiently and on time
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by Jsmilller
Employees Worked With
Service dept
May 15, 2026
Excellent service all around by all departments of this
dealership.Matt Boutress was very helpful in the sale and the follow up.
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by josephrgreco
Employees Worked With
matt boutress
March 14, 2026
Dealership Inventory (205 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
