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Mercedes-Benz of Springfield
Chicopee, MA
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If you’d like to get your time waisted this is the spot to go to 1 and a half weeks going back and forth with kal then a week of no response once i got in touch with Sam the Gm they spiked price up by $17, to go to 1 and a half weeks going back and forth with kal then a week of no response once i got in touch with Sam the Gm they spiked price up by $17,500.00 More
The facility is excellent. My Salesperson was very professional. He took the time to make sure that I received my vehicle when promised. The 2020 BMW 330XI is fantastic. I woul My Salesperson was very professional. He took the time to make sure that I received my vehicle when promised. The 2020 BMW 330XI is fantastic. I would recommend Jack McDevitt and Mercedes of Springfield to anyone looking for quality sales service. More
Hello , I had such a positive experience with Mercedes Benz of Springfield. I bought a 2020 GLB white . My sales person. Was Jack McDevitt. He was so knowledgeable about all the vehicles. I was trying to Benz of Springfield. I bought a 2020 GLB white . My sales person. Was Jack McDevitt. He was so knowledgeable about all the vehicles. I was trying to decide between the GLA or GLC . He was so kind and patient and made it easy to decide . I live in Rhode Island , so he brought it down for me after I purchased it. Also he took care of fixing the back middle seatbelt after .. I would definitely recommend this dealership, it was with worth the hour and a half ride from Cranston RI . I will recommend Mercedes of Springfield of Mercedes to all of my friends and will be contacting Jack in the near future about a car for my daughter. More
Must see Jonathan Potter, made my early lease-return easy and my new car purchase smooth! Only trust him when purchasing a Mercedes, quick communication, honest, and upright with no promises. Gets the job do and my new car purchase smooth! Only trust him when purchasing a Mercedes, quick communication, honest, and upright with no promises. Gets the job done quickly and makes sure you get what you want if possible! More
Diane Delinger was great! Always willing to help with my cracked rim and working through the reimbursement process and keeping me updated consistently. Always willing to help with my cracked rim and working through the reimbursement process and keeping me updated consistently. More
I recently bought an Acura MDX 2022 from this dealership and had the best experience working with Jack and Khalil. They were extremely welcoming providing great service from the moment I walked in. Jack was and had the best experience working with Jack and Khalil. They were extremely welcoming providing great service from the moment I walked in. Jack was very knowledgable and stayed in contact frequently through the whole process. Khalil gifted me a signed basketball by Jayson Tatum to go with my new vehicle. I would strongly recommend this dealership to anyone buying a new or used vehicle. More
Dave was extremely helpful with the purchase of my new vehicle, I would definitely buy a car again from him, he made this a very pleasant experience. vehicle, I would definitely buy a car again from him, he made this a very pleasant experience. More
I just leased my first Mercedes and the staff was amazing. Jarrod Blache was very courteous, patient and understanding of my needs. Would definitely recommend working with them and hope to do more bu amazing. Jarrod Blache was very courteous, patient and understanding of my needs. Would definitely recommend working with them and hope to do more business in the future. More
So many good things to say about this dealership! Where to start? I was out of town and my 10-yr old car broke down. Roadside assistance gave me two dealers to choose from. I randomly chose MB of Spring to start? I was out of town and my 10-yr old car broke down. Roadside assistance gave me two dealers to choose from. I randomly chose MB of Springfield because it was closer to my route home. Spencer and the service team were great, keeping me in the loop with each update. I received a video walk-around and description of the issues with my car! This was fantastic, given I live 150 miles away, and had no car! I decided it was time, and transferred to Riccardo in the sales department. Riccardo was amazing! In 48 hours, he had me all set to drive off in my new car! Why didn't I do this sooner? Riccardo, I'll be back! More