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Mercedes-Benz of Springfield

Chicopee, MA

4.7
60 Reviews

295 Burnett Road

Chicopee, MA

01020

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Showing 60 reviews

November 16, 2023

If you’d like to get your time waisted this is the spot to go to 1 and a half weeks going back and forth with kal then a week of no response once i got in touch with Sam the Gm they spiked price up by $17, More

by Maribelrosetruckingllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam
August 04, 2023

The facility is excellent. My Salesperson was very professional. He took the time to make sure that I received my vehicle when promised. The 2020 BMW 330XI is fantastic. I woul More

by Tim R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McDevitt
July 28, 2023

Hello , I had such a positive experience with Mercedes Benz of Springfield. I bought a 2020 GLB white . My sales person. Was Jack McDevitt. He was so knowledgeable about all the vehicles. I was trying to More

by ginasantamaria
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Mcdevitt
March 22, 2023

Must see Jonathan Potter, made my early lease-return easy and my new car purchase smooth! Only trust him when purchasing a Mercedes, quick communication, honest, and upright with no promises. Gets the job do More

by sociallithia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Potter
January 31, 2023

Diane Delinger was great! Always willing to help with my cracked rim and working through the reimbursement process and keeping me updated consistently. More

by Zbaby15
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diane Dingler
January 12, 2023

I recently bought an Acura MDX 2022 from this dealership and had the best experience working with Jack and Khalil. They were extremely welcoming providing great service from the moment I walked in. Jack was More

by William H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McDevitt and Khalil Yacteen
Jan 30, 2023 -

Mercedes-Benz of Springfield responded

Thank you, William. We appreciate your feedback and will make sure to commend our team! Best, Peter

June 08, 2022

Dave was extremely helpful with the purchase of my new vehicle, I would definitely buy a car again from him, he made this a very pleasant experience. More

by Sherribomb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kenny
May 04, 2022

I just leased my first Mercedes and the staff was amazing. Jarrod Blache was very courteous, patient and understanding of my needs. Would definitely recommend working with them and hope to do more bu More

by Danielle Webster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Blache, Khalil Yacteen
May 01, 2022

Great experience from the time I walked in to the time my car came in. Smooth process only surprised was the beauty of my car. More

by Cer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
January 31, 2022

So many good things to say about this dealership! Where to start? I was out of town and my 10-yr old car broke down. Roadside assistance gave me two dealers to choose from. I randomly chose MB of Spring More

by Joan S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riccardo Albano, Spencer Murphy
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