Mercedes-Benz of Springfield

I have been Mercedes Benz owner for 27yrs and I was so sad when the local dealership closed. But, I have to say my last visit was perfect as always and I am so glad that Springfield Mercedes Benz opened. sad when the local dealership closed. But, I have to say my last visit was perfect as always and I am so glad that Springfield Mercedes Benz opened. Spencer my service advisor is the best! I had to travel around to other Mercedes dealerships to get my benz serviced that was an inconveniece and stressful. More

Excellent care, attentive to my needs. I will trust for all my car needs. Will recommend to anyone this is a serious car dealership. I will trust for all my car needs. Will recommend to anyone this is a serious car dealership. More

I had an amazing experience at Mercedes-Benz of Springfield! From the moment I walked in, I was treated with professionalism and courtesy. What truly stood out was their parts department absolu Springfield! From the moment I walked in, I was treated with professionalism and courtesy. What truly stood out was their parts department absolutely top-notch! The staff was incredibly helpful, ensuring I got exactly what I needed with expert advice and prompt service. Their inventory was impressive, and they went above and beyond to make sure I was taken care of. If you're looking for a Mercedes dealership that prioritizes customer satisfaction and has a stellar parts department, look no further than MB of Springfield. Highly recommend! More

Despite living in New Hampshire, I keep coming back to this dealership as they best of the best I have used. I have purchased 2 vehicles from them and will continue to purchase from there. My service Rep this dealership as they best of the best I have used. I have purchased 2 vehicles from them and will continue to purchase from there. My service Rep Spencer and his team are the gold standard. Very professional, concise with the services. I never have to worry about my service appointments, unlike some other dealership's. More

Very pleased with the service and the professionalism. She was awesome. Very professional and friendly. Great job She was awesome. Very professional and friendly. Great job More

The service at mb Springfield is top notch always on time repairs great price very friendly and personable staff Tom in service is a true professional and cares about his customers best dealer in mass repairs great price very friendly and personable staff Tom in service is a true professional and cares about his customers best dealer in mass More

One of the best dealerships in New England always attentive with great attention to detail. Customer service is top-notch. Could not ask for a better experience. attentive with great attention to detail. Customer service is top-notch. Could not ask for a better experience. More

Five years and three Mercedes later, Tom in service continues to exemplify the qualities of a true professional. His communication is exceptional, he’s always organized, and above all, he’s honest. We continues to exemplify the qualities of a true professional. His communication is exceptional, he’s always organized, and above all, he’s honest. We now bypass other dealerships just to work with Tom More

Kept the vehicle until it was right. Did have a very much appreciated loaner. In and out easily. No waiting. Did have a very much appreciated loaner. In and out easily. No waiting. More

This dealership has the best service I have ever experienced and will recommend it to anyone planning on visiting a Mercedes dealerships. experienced and will recommend it to anyone planning on visiting a Mercedes dealerships. More