Mercedes-Benz of Shreveport

This dealership goes above and beyond with customer service Haley and the customer service department has always maintain my vehicle as she is such a great person. The parts department and service depa service Haley and the customer service department has always maintain my vehicle as she is such a great person. The parts department and service department staff at this dealership is a 10!!!!!!!! Mercedes of Shreveport is the best thank you thank you thank you More

I would like to thank Haley for being patient during the insurance process. The vehicle was returned better than when it left. insurance process. The vehicle was returned better than when it left. More

The staff are always attentive to my concerns and needs. They also show a lot of professionalism. They also show a lot of professionalism. More

Greats experience, Alyssa and cam made the process as smooth as possible in and out and I love my car!!! smooth as possible in and out and I love my car!!! More

Haley and everyone I encountered was helpful and wonderful. Receptionist great; my original sales person Alyssa great; good snacks and coffee. Thorough and efficient appt. wonderful. Receptionist great; my original sales person Alyssa great; good snacks and coffee. Thorough and efficient appt. More

The friendliness and the respect and care for the customer. It was greatly appreciated by me and my family customer. It was greatly appreciated by me and my family More

Amazing service! My service representative was friendly, attentive, and accommodating. The actual service was speedy and professional. They always give 100% to ensure My service representative was friendly, attentive, and accommodating. The actual service was speedy and professional. They always give 100% to ensure my questions and needs are met. 10/10 recommended More

Good response & service. Only complaint is the new auto was delivered dirty (never washed). Otherwise OK. Only complaint is the new auto was delivered dirty (never washed). Otherwise OK. More

My service advisor Haylee johnson makes all my visits easy and simple and always making sure that im happy with my service and always give me what I ask for Thanks for everything easy and simple and always making sure that im happy with my service and always give me what I ask for Thanks for everything More

My visit was very pleasant. Even though I was only getting an alignment on an older Mercedes all of the staff were very pleasant and friendly. The entire process was exceptional Even though I was only getting an alignment on an older Mercedes all of the staff were very pleasant and friendly. The entire process was exceptionally efficient and designed to keep me informed on what was going on and where we were in the process The service representative Cameron that I delt with did an exceptional job! I give him a 10 out of 10 ! Very respectful very courteous and just all around a great guy! I highly recommend this dealership and its staff for no matter what your needs may be 👍🏻 More