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Mercedes-Benz of Shreveport

Shreveport, LA

Overview
Reviews
4.6
191 Reviews
Call Dealership (318) 383-4500

1330 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 191 reviews

July 17, 2026

The shutter lady was really nice and Victoria kept me updated on my vehicle. Victoria had good customer service. My car was clean well inside and outside. The service guy made a video with no sound so I More

by Olympia.wells451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Print
Jul 19, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2026

Over the past 3 years or so I have had mostly good service with Mercedes Benz of Shreveport. More

by Vicki Lang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson
Print
Jul 12, 2026 -

Mercedes-Benz of Shreveport responded

Hi Vicki, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2026

Service was good and everything was discussed with me as to what was being done. More

by Kellenandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson
Print
Jul 06, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2026

Lamar in the service department is always a pleasure to work with. He goes above and beyond for his clients! More

by temikal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar
Print
Jul 02, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2026

Matthew was very helpful and informative. He explained any issues and we are pleased with the outcome More

by Tldaily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We worked with Matthew as the agent and Victoria as well. Both were great!
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Jun 29, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

June 24, 2026

Chris was great, found exactly what I was looking for and he took care of it without me having to wait around. More

by heathercalloway10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Morgan and Eric
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Jun 26, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2026

Pleased to have someone come out to meet/greet you ! !! Friendly, helpful & accommodating 👍 Easy to schedule service online. More

by dpippe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Jun 16, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy we could provide you with a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2026

Knowledgeable Patient Friendly Pleasant Informed Listens Courteous Positive Helpful Keeps promises Polite Great interactive skills More

by Birdie Byrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson, Brooke, Courier
Print
Jun 14, 2026 -

Mercedes-Benz of Shreveport responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2026

Service is great and fast. Everyone is friendly and helpful. I would not go any where else. More

by Mclucas2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C. Milton
Print
Jun 11, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 05, 2026

Great service and teamwork by Matthew Neff and Haylee Johnson. Beautiful facility and waiting room. Love the coffee machine. I love my S580. Thank you. More

by Bobby Jelks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Neff and Haylee Johnson
Print
Jun 07, 2026 -

Mercedes-Benz of Shreveport responded

Hi Bobby, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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