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Mercedes-Benz of Shreveport

Shreveport, LA

4.6
142 Reviews

1330 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 142 reviews

January 19, 2026

Good response & service. Only complaint is the new auto was delivered dirty (never washed). Otherwise OK. More

by rwesgreen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron, Ralph
Jan 22, 2026 -

Mercedes-Benz of Shreveport responded

Thank you for your feedback! We apologize for the inconvenience and have addressed this issue with our delivery team. We're glad you were satisfied with our response and service overall. Thank you for choosing us!

January 19, 2026

My service advisor Haylee johnson makes all my visits easy and simple and always making sure that im happy with my service and always give me what I ask for Thanks for everything More

by titusjackson102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayley Johnson
Jan 20, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Shreveport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2026

My visit was very pleasant. Even though I was only getting an alignment on an older Mercedes all of the staff were very pleasant and friendly. The entire process was exceptional More

by Twisted440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Jan 18, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2026

I have been a customer of this dealership since 1969. I’ve always found them courteous, knowledgeable, and proactive in taking care of my needs. He is my hope to be a customer of this dealership for many More

by quincymd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haylee Johnson.
Jan 18, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 14, 2026

Mercedes Benz of Shreveport provided prompt, professional service with a smile in immaculately clean surroundings. More

by Maxwell Brownlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Jan 16, 2026 -

Mercedes-Benz of Shreveport responded

Hi Maxwell, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2026

Exceptional customer service. Very welcoming environment and excellent experience. Lamar provide great quality service during my visit. More

by latonyaowens2191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar
Jan 10, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 06, 2026

M.B. Of Shreveport has Great customer service and the staff is very friendly! I love the fact that they wash your vehicle after servicing it. More

by Alexandria LA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Jackson
Jan 07, 2026 -

Mercedes-Benz of Shreveport responded

Hi Alexandria, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 03, 2026

My advisor Lamar Jackson was awesome, he took care of me from start to finish ! More

by Ladylcollins04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jan 05, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

December 29, 2025

The team members are attentive and courteous every time I visit. The customer service is superb and the complimentary snacks are your peace while you wait. More

by tiffanydwillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andie
Jan 01, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 29, 2025

It was a great experience. Every one w as great and very helpful. Happy holidays More

by eubanks42470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Dec 30, 2025 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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