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Mercedes-Benz of Shreveport

Shreveport, LA

4.6
140 Reviews

1330 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 140 reviews

January 16, 2026

My visit was very pleasant. Even though I was only getting an alignment on an older Mercedes all of the staff were very pleasant and friendly. The entire process was exceptional More

by Twisted440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Jan 18, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2026

I have been a customer of this dealership since 1969. I’ve always found them courteous, knowledgeable, and proactive in taking care of my needs. He is my hope to be a customer of this dealership for many More

by quincymd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haylee Johnson.
Jan 18, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 14, 2026

Mercedes Benz of Shreveport provided prompt, professional service with a smile in immaculately clean surroundings. More

by Maxwell Brownlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Jan 16, 2026 -

Mercedes-Benz of Shreveport responded

Hi Maxwell, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2026

Exceptional customer service. Very welcoming environment and excellent experience. Lamar provide great quality service during my visit. More

by latonyaowens2191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar
Jan 10, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 06, 2026

M.B. Of Shreveport has Great customer service and the staff is very friendly! I love the fact that they wash your vehicle after servicing it. More

by Alexandria LA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Jackson
Jan 07, 2026 -

Mercedes-Benz of Shreveport responded

Hi Alexandria, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 03, 2026

My advisor Lamar Jackson was awesome, he took care of me from start to finish ! More

by Ladylcollins04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jan 05, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

December 29, 2025

The team members are attentive and courteous every time I visit. The customer service is superb and the complimentary snacks are your peace while you wait. More

by tiffanydwillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andie
Jan 01, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 29, 2025

It was a great experience. Every one w as great and very helpful. Happy holidays More

by eubanks42470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Dec 30, 2025 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 26, 2025

First class sales and management. Simple purchase processs including looking at several different vehicles to find the one that best served our needs. More

by Jwndirish1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ and Scott as well as Adele.
Dec 27, 2025 -

Mercedes-Benz of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2025

Haylee is a great communicator, she was clear on making sure I understood the services being done to the vehicle. More

by Enrique1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haylee Johnson
Dec 25, 2025 -

Mercedes-Benz of Shreveport responded

Hi, thank you for your kind words. We strive to provide excellent communication to ensure our customers are knowledgeable about the services we provide. We're happy to have Haylee on our team!

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