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Mercedes-Benz of Shreveport

Shreveport, LA

Overview
Reviews
4.6
164 Reviews
Call Dealership (318) 383-4500

1330 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 164 reviews

May 11, 2026

Andi “Brooke” is an exceptional employee! She is thorough, detailed, considerate, knowledgeable, and exhibits top tier customer service! More

by cjstrange81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andi “Brooke”, Matt
Report | Print
May 14, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we're happy you found Andi to be so supportive during your experience here at Mercedes-Benz of Shreveport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2026

I received excellent customer service and support during my recent scheduled service visit to the dealership. More

by BrookeStoehr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson
Report | Print
May 14, 2026 -

Mercedes-Benz of Shreveport responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 06, 2026

Gavin was an absolute joy to work with! He was on top of everything and answered all of our questions with no hesitancy. If he didn’t know the answer, there was no xx. He just said he didn’ More

by Leona.meredith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin
Report | Print
May 15, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 04, 2026

Halley great customer service it was very concerned about my vehicle. Thanks so much Tamika B. More

by tamikagrahambrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Halley
Report | Print
May 14, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we're happy to hear you had such a positive experience with Halley! Feel free to reach out to us if you need anything. Have a wonderful day.

April 24, 2026

Matthew was amazing ! !! Super professional polite and got me scheduled quickly with a next day appointment. More

by jebrialindsey
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Apr 27, 2026 -

Mercedes-Benz of Shreveport responded

Hello Jebrialindsey, we're happy to hear you had such a positive experience with Matthew! Feel free to reach out to us if you need anything. Have a wonderful day.

April 19, 2026

I had a heavenly experience while getting my car serviced here!!!! The staff were wonderful!! I will most definitely bring more business to this location!!! More

by Hware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Halee Johnson, Cameron
Report | Print
Apr 22, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2026

Excellent service, very detailed on service given and what next next needs to be taken. Complete car care. More

by bishoptltaylor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Johnson, Cedric Milton
Report | Print
Apr 21, 2026 -

Mercedes-Benz of Shreveport responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

April 07, 2026

Great service. Always make me feel welcome and important. It’s worth the wait for the assistance More

by msahorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Report | Print
Apr 07, 2026 -

msahorton responded

Will be back for more amazing service!

Apr 11, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2026

Great efficient service and everyone is so kind and welcoming! The new renovation is awesome and the facility is spotless. More

by runrnot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burford Lamar Jackson and Johnny Starr
Report | Print
Apr 06, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Shreveport! If you have any further questions, please give us a call. We're always happy to help!

March 30, 2026

Very good, friendly people, Very good Service. Special Thanks to Mr. Lamar Jackson, and the service team that repaired my Car. More

by sharonbkashake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson
Report | Print
Apr 04, 2026 -

Mercedes-Benz of Shreveport responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Shreveport! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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