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Mercedes-Benz of Shreveport

Shreveport, LA

Overview
Reviews
4.6
153 Reviews
Call Dealership (318) 383-4500

1330 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 153 reviews

March 23, 2026

Called dealership and got in touch with Cameron, he took care of all my needs.They fixed my vehicle in a timely manner and stated in touch with me doing the whole process More

by cpayne3545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Wilson
Report | Print
Mar 25, 2026 -

Mercedes-Benz of Shreveport responded

Hello, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2026

Mercedes Shreveport presents as an impeccably stellar dealership from service to sales. The service team is courteous and prompt. More

by watwashington
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andie-Brooke
Report | Print
Mar 14, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2026

I want to commend Andi/Service Advisor and Mufasa/Service Technician for their connectivity, efficiency and quality of work provided during my recent service visit at Mercedes Benz of Shreveport. I know tha More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andi, Mufasa
Report | Print
Mar 13, 2026 -

Mercedes-Benz of Shreveport responded

Hello Gary, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2026

Service was very good and completed on time. My waiting was very pleasant with all the comfort of snacks and stuff. More

by csnishepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andie
Report | Print
Mar 11, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2026

Professional, welcoming atmosphere, a video of how my car was being serviced was sent to my phone. More

by aneathaclinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson
Report | Print
Mar 09, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 04, 2026

Clean, professional, reliable, respectful, caring, uplifting, timely, good deals, quiet, local, friendly, trustworthy, dependable, easy More

by Jmiller8423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson
Report | Print
Mar 07, 2026 -

Mercedes-Benz of Shreveport responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2026

My service person Brook was super knowledgeable, helpful, and friendly. All of my issues were addressed, and I look forward to following up with them in the future. More

by laura.mcferrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brook
Report | Print
Mar 04, 2026 -

Mercedes-Benz of Shreveport responded

Hello Laura, we're happy to hear you had such a positive experience with Brook! Feel free to reach out to us if you need anything. Have a wonderful day.

February 27, 2026

Exceptional customer service! Fast and efficient! Comfortable lobby and sitting area while I waited for my car. More

by sarah.coldwellbanker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
Report | Print
Mar 02, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2026

Mercedes-Benz of Shreveport has excellent service. They exceeded my expectations. My salesman Mr. Johnnie Starr and finance Cameron took their time with me and eased my anxiety. They were extremely pa More

by NurseSmiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnnie Starr, Cameron
Report | Print
Mar 02, 2026 -

Mercedes-Benz of Shreveport responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2026

Service was excellent, friendly & timely. It makes the cost acceptable. I have a lot of confidence in service from this dealership. More

by Dmearscpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedrick Milton
Report | Print
Feb 27, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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