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Mercedes-Benz of Shreveport

Shreveport, LA

Overview
Reviews
4.6
140 Reviews
Call Dealership (318) 383-4500

1330 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 140 reviews

February 14, 2026

Five Star Service provided by Mercedes Benz of Shreveport. Lamar Jackson is very knowledgeable, prompt and consistently provides exceptional service. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson, Jae Moton, Cedric Milton
Report | Print
Feb 15, 2026 -

Mercedes-Benz of Shreveport responded

Hi Michelle, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 13, 2026

This dealership goes above and beyond with customer service Haley and the customer service department has always maintain my vehicle as she is such a great person. The parts department and service depa More

by Dkw92940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
Report | Print
Feb 15, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Shreveport

February 06, 2026

I would like to thank Haley for being patient during the insurance process. The vehicle was returned better than when it left. More

by correrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
Report | Print
Feb 09, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are glad we could help. We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2026

The staff are always attentive to my concerns and needs. They also show a lot of professionalism. More

by Ralph P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Buford Jackson and Ms. Haley
Report | Print
Feb 09, 2026 -

Mercedes-Benz of Shreveport responded

Hi Ralph, we're so happy we were able to help you out. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2026

Greats experience, Alyssa and cam made the process as smooth as possible in and out and I love my car!!! More

by Kamronwest75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa
Report | Print
Feb 06, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we're happy you found Alyssa and Cam to be so supportive during your experience here at Mercedes-Benz of Shreveport. If you have any further questions, please don't hesitate to reach out!

February 03, 2026

Haley and everyone I encountered was helpful and wonderful. Receptionist great; my original sales person Alyssa great; good snacks and coffee. Thorough and efficient appt. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley not sure of spelling. Maybe Halley
Report | Print
Feb 06, 2026 -

Mercedes-Benz of Shreveport responded

Hi Sherry, we're happy you found Haley to be so supportive during your experience here at Mercedes-Benz of Shreveport. We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2026

The friendliness and the respect and care for the customer. It was greatly appreciated by me and my family More

by nekki1972justice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alissa, Cameron
Report | Print
Jan 24, 2026 -

Mercedes-Benz of Shreveport responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2026

Amazing service! My service representative was friendly, attentive, and accommodating. The actual service was speedy and professional. They always give 100% to ensure More

by myersentertainmentllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
Report | Print
Jan 22, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 19, 2026

Good response & service. Only complaint is the new auto was delivered dirty (never washed). Otherwise OK. More

by rwesgreen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron, Ralph
Report | Print
Jan 22, 2026 -

Mercedes-Benz of Shreveport responded

Thank you for your feedback! We apologize for the inconvenience and have addressed this issue with our delivery team. We're glad you were satisfied with our response and service overall. Thank you for choosing us!

January 19, 2026

My service advisor Haylee johnson makes all my visits easy and simple and always making sure that im happy with my service and always give me what I ask for Thanks for everything More

by titusjackson102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayley Johnson
Report | Print
Jan 20, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Shreveport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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