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Mercedes-Benz of Shreveport

Shreveport, LA

4.6
140 Reviews

1330 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 140 reviews

March 09, 2026

Service was very good and completed on time. My waiting was very pleasant with all the comfort of snacks and stuff. More

by csnishepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andie
Mar 11, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2026

Professional, welcoming atmosphere, a video of how my car was being serviced was sent to my phone. More

by aneathaclinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson
Mar 09, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 04, 2026

Clean, professional, reliable, respectful, caring, uplifting, timely, good deals, quiet, local, friendly, trustworthy, dependable, easy More

by Jmiller8423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson
Mar 07, 2026 -

Mercedes-Benz of Shreveport responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2026

My service person Brook was super knowledgeable, helpful, and friendly. All of my issues were addressed, and I look forward to following up with them in the future. More

by laura.mcferrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brook
Mar 04, 2026 -

Mercedes-Benz of Shreveport responded

Hello Laura, we're happy to hear you had such a positive experience with Brook! Feel free to reach out to us if you need anything. Have a wonderful day.

February 27, 2026

Exceptional customer service! Fast and efficient! Comfortable lobby and sitting area while I waited for my car. More

by sarah.coldwellbanker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
Mar 02, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2026

Mercedes-Benz of Shreveport has excellent service. They exceeded my expectations. My salesman Mr. Johnnie Starr and finance Cameron took their time with me and eased my anxiety. They were extremely pa More

by NurseSmiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnnie Starr, Cameron
Mar 02, 2026 -

Mercedes-Benz of Shreveport responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2026

Service was excellent, friendly & timely. It makes the cost acceptable. I have a lot of confidence in service from this dealership. More

by Dmearscpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedrick Milton
Feb 27, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2026

Great service and Lamar was easy to deal with. Friendly and keep the customer informed. More

by Jdement8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar
Feb 21, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2026

Great job from the Maintenance team. Mr. Cedrick Milton was very helpful, respectful and extremely supportive of my request. He also had the shop repairman diagnose the problem and advis More

by bgraham2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedrick Milton
Feb 20, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 16, 2026

Haley C was super helpful and kept me updated through all the steps of getting my car fixed! Big thank you to her for keeping me at ease! More

by MaddyS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley C
Feb 19, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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