Mercedes-Benz of Shreveport

Mercedes-Benz Dealership is an excellent place! My sales person Chase was amazing! Whenever I walked in the dealership I felt welcome. All my questions were answered and my sales guy was friendly My sales person Chase was amazing! Whenever I walked in the dealership I felt welcome. All my questions were answered and my sales guy was friendly and very respectful and showed me that he care about his customer. More

I was told an oil change Only was $165 + When they finished the work, the bill came to $280.00; $105-115 greater than the total reported. And they never reset my oil reader! finished the work, the bill came to $280.00; $105-115 greater than the total reported. And they never reset my oil reader! More

Not only very professional but very courteous and friendly. Even Jaye the driver who gave me a ride home was one of the nicest people I have had the pleasure to meet. friendly. Even Jaye the driver who gave me a ride home was one of the nicest people I have had the pleasure to meet. More

The service technician kept me informed about the time I would get service on our vehicle. would get service on our vehicle. More

Great communication , good service, shuttle service was excellent, price for the service was a bit high honoring veterans was a nice touch. excellent, price for the service was a bit high honoring veterans was a nice touch. More

Had my mercedes serviced and diagnosed and they recommended what I needed for it and took care of all the issues tech was outstanding and also Victoria whom helped and answered all my questions hi recommended what I needed for it and took care of all the issues tech was outstanding and also Victoria whom helped and answered all my questions highly recommend you calling and asking for her by name and experience what I did More

I scheduled a Service A by phone with Matthew N and he had wonderful customer service. I actually went in a day earlier than scheduled and he took really good care if me. Way to go Matthew! had wonderful customer service. I actually went in a day earlier than scheduled and he took really good care if me. Way to go Matthew! More

Chris Morgan was great to work with. Every employee was first class. This is a well run operation. Every employee was first class. This is a well run operation. More

I love this dealership! So friendly and clean atmosphere. They make you feel important. I have been dealing with them for over 7 years and I highly recommend them. So friendly and clean atmosphere. They make you feel important. I have been dealing with them for over 7 years and I highly recommend them. More

The shutter lady was really nice and Victoria kept me updated on my vehicle. Victoria had good customer service. My car was clean well inside and outside. The service guy made a video with no sound so I updated on my vehicle. Victoria had good customer service. My car was clean well inside and outside. The service guy made a video with no sound so I don’t know how I am suppose to know what he was measuring while under my car. Thankfully they mail out coupons now! More