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Mercedes-Benz of Shreveport

Shreveport, LA

4.6
159 Reviews

1330 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 159 reviews

July 05, 2026

Service was good and everything was discussed with me as to what was being done. More

by Kellenandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson
Jul 06, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2026

Lamar in the service department is always a pleasure to work with. He goes above and beyond for his clients! More

by temikal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar
Jul 02, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2026

Matthew was very helpful and informative. He explained any issues and we are pleased with the outcome More

by Tldaily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We worked with Matthew as the agent and Victoria as well. Both were great!
Jun 29, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

June 24, 2026

Chris was great, found exactly what I was looking for and he took care of it without me having to wait around. More

by heathercalloway10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Morgan and Eric
Jun 26, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2026

Pleased to have someone come out to meet/greet you ! !! Friendly, helpful & accommodating 👍 Easy to schedule service online. More

by dpippe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jun 16, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy we could provide you with a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2026

Knowledgeable Patient Friendly Pleasant Informed Listens Courteous Positive Helpful Keeps promises Polite Great interactive skills More

by Birdie Byrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson, Brooke, Courier
Jun 14, 2026 -

Mercedes-Benz of Shreveport responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2026

Service is great and fast. Everyone is friendly and helpful. I would not go any where else. More

by Mclucas2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C. Milton
Jun 11, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 05, 2026

Great service and teamwork by Matthew Neff and Haylee Johnson. Beautiful facility and waiting room. Love the coffee machine. I love my S580. Thank you. More

by Bobby Jelks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Neff and Haylee Johnson
Jun 07, 2026 -

Mercedes-Benz of Shreveport responded

Hi Bobby, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

June 05, 2026

Searched for a GLC AMG 43 all over the country. Eventually found a great vehicle at MB Shreveport. Made an inquiry which was promptly answered. Had some additional questions which were also quic More

by CSKudla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Lucas, Cameron Rogers, Daniel Flores, Erick Falting
Jun 09, 2026 -

Mercedes-Benz of Shreveport responded

Thank you for choosing MB Shreveport and for sharing your experience! We are happy our team went above and beyond to ensure a smooth and enjoyable purchasing process. We hope to see you again for your next vehicle and know that our service will always be here for you. Safe travels, from all of us at MB Shreveport.

May 27, 2026

Very. accommodating. Service very professional with pickup & delivery. I highly recommend Shreveport Mercedes Benz. I am a repeat customer. More

by Kayanmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayley Johnson
May 27, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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