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Mercedes-Benz of Shreveport

Shreveport, LA

Overview
Reviews
4.6
164 Reviews
Call Dealership (318) 383-4500

1330 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 164 reviews

August 03, 2026

I scheduled a Service A by phone with Matthew N and he had wonderful customer service. I actually went in a day earlier than scheduled and he took really good care if me. Way to go Matthew! More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew N
Report | Print
Aug 05, 2026 -

Mercedes-Benz of Shreveport responded

Hi Angel, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2026

Chris Morgan was great to work with. Every employee was first class. This is a well run operation. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Morgan
Report | Print
Aug 05, 2026 -

Mercedes-Benz of Shreveport responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Shreveport. If you have any further questions, please don't hesitate to reach out!

July 22, 2026

I love this dealership! So friendly and clean atmosphere. They make you feel important. I have been dealing with them for over 7 years and I highly recommend them. More

by teresalard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Neff - Service Advisor
Report | Print
Jul 24, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2026

The shutter lady was really nice and Victoria kept me updated on my vehicle. Victoria had good customer service. My car was clean well inside and outside. The service guy made a video with no sound so I More

by Olympia.wells451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Report | Print
Jul 19, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2026

Over the past 3 years or so I have had mostly good service with Mercedes Benz of Shreveport. More

by Vicki Lang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson
Report | Print
Jul 12, 2026 -

Mercedes-Benz of Shreveport responded

Hi Vicki, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2026

Service was good and everything was discussed with me as to what was being done. More

by Kellenandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson
Report | Print
Jul 06, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2026

Lamar in the service department is always a pleasure to work with. He goes above and beyond for his clients! More

by temikal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar
Report | Print
Jul 02, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2026

Matthew was very helpful and informative. He explained any issues and we are pleased with the outcome More

by Tldaily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We worked with Matthew as the agent and Victoria as well. Both were great!
Report | Print
Jun 29, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

June 24, 2026

Chris was great, found exactly what I was looking for and he took care of it without me having to wait around. More

by heathercalloway10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Morgan and Eric
Report | Print
Jun 26, 2026 -

Mercedes-Benz of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2026

Pleased to have someone come out to meet/greet you ! !! Friendly, helpful & accommodating 👍 Easy to schedule service online. More

by dpippe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Jun 16, 2026 -

Mercedes-Benz of Shreveport responded

Hi, we are very happy we could provide you with a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you.

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