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Mercedes-Benz of Shreveport
Shreveport, LA
179 Reviews
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Showing 179 reviews
September 27, 2026
⭐ 1 STAR BUYER BEWARE. My experience with Mercedes-Benz of Shreveport has been an absolute nightmare. I purchased a 2019 Audi Q7 from this dealership on June 29, 2026 My experience with Mercedes-Benz of Shreveport has been an absolute nightmare. I purchased a 2019 Audi Q7 from this dealership on June 29, 2026, believing I was purchasing a dependable vehicle from a professional dealership. Instead, within approximately two months, I was hit with thousands of dollars in major mechanical repairs. The vehicle developed serious problems involving major components, and I have now been faced with a repair bill of approximately $6,400 just to get the vehicle back. I cannot afford that bill. I am now dealing with the possibility of surrendering the vehicle while still being responsible for the remaining loan balance. What makes this even worse is that I purchased this vehicle from a dealership. I trusted them to make sure they were selling me a vehicle that was safe, reliable, and worth the money I was paying for it. Instead, this purchase has put me in a terrible financial position. I lost my vehicle. I lost thousands of dollars. And this situation has also affected my employment because I no longer had reliable transportation. I had the vehicle for only about two months before everything started falling apart financially and mechanically. I am now left dealing with the loan, repair costs I cannot afford, and the consequences of a vehicle purchase that I believe should have been handled very differently by the dealership before the car was ever sold to me. This wasn't just an inconvenience. This purchase has had a real impact on my finances, my transportation, my work, and my life. I am sharing my experience because other people deserve to know exactly what happened to me before they put their hard-earned money into a vehicle from this dealership. I trusted Mercedes-Benz of Shreveport with a major purchase. That trust has cost me dearly. More
by stefabug74
Employees Worked With
All
September 18, 2026
Employees are very nice and helpful and so far with my limited exposure to your shop they do a good job. However it’s difficult to find value on your charges. For example $10 for the oil filter o ring, co limited exposure to your shop they do a good job. However it’s difficult to find value on your charges. For example $10 for the oil filter o ring, come on!! More
by neugart1
Employees Worked With
Haylee
September 17, 2026
Very clean and modern. Professional staff. Good inventory selection. Hospitality area. Technologically current. Friendly sales staff that remember you. Professional staff. Good inventory selection. Hospitality area. Technologically current. Friendly sales staff that remember you. More
by Dianna Stone
Employees Worked With
Gavin Burkhard
August 29, 2026
Mercedes-Benz Dealership is an excellent place! My sales person Chase was amazing! Whenever I walked in the dealership I felt welcome. All my questions were answered and my sales guy was friendly My sales person Chase was amazing! Whenever I walked in the dealership I felt welcome. All my questions were answered and my sales guy was friendly and very respectful and showed me that he care about his customer. More
by Clbailey1
Employees Worked With
Chase
