Mercedes-Benz of Shreveport

It was a great experience. Every one w as great and very helpful. Happy holidays Every one w as great and very helpful. Happy holidays More

The team members are attentive and courteous every time I visit. The customer service is superb and the complimentary snacks are your peace while you wait. visit. The customer service is superb and the complimentary snacks are your peace while you wait. More

First class sales and management. Simple purchase processs including looking at several different vehicles to find the one that best served our needs. Simple purchase processs including looking at several different vehicles to find the one that best served our needs. More

Haylee is a great communicator, she was clear on making sure I understood the services being done to the vehicle. sure I understood the services being done to the vehicle. More

This dealership is slow, never has loaners available, and is unorganized. Haylee Johnson is my service representative and she is amazing. She is the only service representative I will use there as the others is unorganized. Haylee Johnson is my service representative and she is amazing. She is the only service representative I will use there as the others are far from useful. She responds timely and professionally. I have dealt personally with two other service reps there and I’m so glad that I found Haylee Johnson instead. You walk into the service department and the reps are loudly talking about out of business subjects while laughing in front of guests. It’s unprofessional and I feel that Haylee Johnson is the only one that takes the position seriously. More

As always Mercedes in Shreveport did a great job servicing my car. Very professional and accommodating. They do great work. Also, love the remodel of the guest lounge. servicing my car. Very professional and accommodating. They do great work. Also, love the remodel of the guest lounge. More

My service agent Lamar ( Buford) was excellent. Diagnosing and fixing my car was efficient, correct and spot on thanks Diagnosing and fixing my car was efficient, correct and spot on thanks More

Everyone was nice and made sure I was comfortable and informed while I waited. The service manager is awesome. Andie/ Brook was nice starting from our initial phone to the finish. Lamar also assisted in informed while I waited. The service manager is awesome. Andie/ Brook was nice starting from our initial phone to the finish. Lamar also assisted in making this a great experience. There was a service guy but I don’t remember his name. He was great too. More

Our salesman Scott was extremely professional and made the entire buying experience pleasant. Each person we worked with was awesome. the entire buying experience pleasant. Each person we worked with was awesome. More