Mercedes-Benz of Seattle

I drive almost 2 hours one way to get to this service center because the service is sterling and the service department people are remarkable. My service advisor (Jason Pascual) is great. Jason came to center because the service is sterling and the service department people are remarkable. My service advisor (Jason Pascual) is great. Jason came to find me multiple times to keep me updated on progress and give advice when asked. (I waited in the dealership’s wonderful waiting room). The charges were as expected and well explained. The documentation is complete and easy to read. I did not meet with the technician (Johnny Rodrigo) but as always, my car was handled with care and all service and inspections were completed with detailed explanations. My sincere thanks to Jason and Johnny. More

I was scheduled for my annual maintenance on my van and when I arrived we were able to review work to be completed and provide a loaner vehicle. The work had the potential to take two days but Patrick was when I arrived we were able to review work to be completed and provide a loaner vehicle. The work had the potential to take two days but Patrick was able to have it done in one. More

When we came in to the dealership Maleah (#NewGirl), greeted us with a smile and above par customer service. Maleah was amazing and a true asset to Mercedes Benz. When it came time to finalize everyt greeted us with a smile and above par customer service. Maleah was amazing and a true asset to Mercedes Benz. When it came time to finalize everything, we were greeted by the Business Manager, David Delgado. What an amazing person, 100% genuine, laid back professional. Honestly, we weren’t sure if we were going to proceed with purchase, when first working with another Manager, Ricki. David sat down with us and did everything to help accommodate our requests. He had us both in tears, dying with laughter. In the short time that we interacted with David, l consider him a friend. David completely transformed our whole experience with our purchase. I will definitely be referring David and Maleah to all of my friends and family. More

Jason and his service team at Mercedes Benz of Seattle are terrific. Jason always keeps me informed and educated to ensure I receive the best service. are terrific. Jason always keeps me informed and educated to ensure I receive the best service. More

I have purchased from this dealership several times and have been highly satisfied with each transaction. Top drawer pros. have been highly satisfied with each transaction. Top drawer pros. More

The Dealer take care good after I called for road assist. when car in the dealer technician take good and nice.Good work thanks when car in the dealer technician take good and nice.Good work thanks More

Great service Very helpful with my needs and questions and their driver was very knowledgeable and their driver was very knowledgeable More

Jason is fantastic and very helpful. I’m very satisfied and happy. He communicates very well. I’m very satisfied and happy. He communicates very well. More

Very professional team and everyone I spoke to was very helpful and I would definitely recommend Arby and the team to anyone i know helpful and I would definitely recommend Arby and the team to anyone i know More

Always a great experience dealing with the team at Mercedes-Benz from the Service staff to the people who greet you at the door. You couldn’t ask for a higher level of service. Mercedes-Benz from the Service staff to the people who greet you at the door. You couldn’t ask for a higher level of service. More