Mercedes-Benz of Seattle

Outstanding service by Bill B. Bill is well versed in the mechanics of a Mercedes and gives excellent recommendations as to additional service items that should be included in the s Bill is well versed in the mechanics of a Mercedes and gives excellent recommendations as to additional service items that should be included in the servicing our Mercedes. More

A Professional Team A professional, courteous and respectful team. All the staff were courteous and understanding of our needs. I will recomend MB of Seattle to everyon A professional, courteous and respectful team. All the staff were courteous and understanding of our needs. I will recomend MB of Seattle to everyone I know. More

Learn more about my car Bradly did the fantastic job ! He is very knowledgeable!he was very patient with me and he answered all my questions and concerns. I will definitely c Bradly did the fantastic job ! He is very knowledgeable!he was very patient with me and he answered all my questions and concerns. I will definitely contact him whenever need it! More

Warranty repairs I feel like they are hearing my concerns and addressing the transmission issue on a transparent level. Building trust back and making this a place to I feel like they are hearing my concerns and addressing the transmission issue on a transparent level. Building trust back and making this a place to purchase our next work truck. More

Great sales people! Easy to do business with, did not make this an unpleasant experience the way buying a car usually is. Highly recommend this team! Big thank you to t Easy to do business with, did not make this an unpleasant experience the way buying a car usually is. Highly recommend this team! Big thank you to the team at Seattle Mercedes-Benz More

Brian Nelson always takes great care of me! I have been coming to Mercedes Benz of Seattle for almost 4 years. Brian and the Service Department has always done an excellent job, I have never had I have been coming to Mercedes Benz of Seattle for almost 4 years. Brian and the Service Department has always done an excellent job, I have never had an issue. I definitely would recommend Brian Nelson and the Service Department at Mercedes Benz of Seattle! More

Very good service Just a typical annual service. All went smooth including few of my snags handled under the warranty. The only thing I did not enjoy was a shuttle ri Just a typical annual service. All went smooth including few of my snags handled under the warranty. The only thing I did not enjoy was a shuttle ride on the morning. They gave me undesired sight seeing tour.... More

Easy in and out. John Glover was an excellent representative of your organization. Professional service and attention to detail. The only criticism would be the youn John Glover was an excellent representative of your organization. Professional service and attention to detail. The only criticism would be the young man greeting as you enter the facility. Perhaps as the car enters, move away from your computer and greet the customer (as they do at the Bellevue shop). Small thing, but that impression is important. More

Services A full warrenty services from sales, merchandise, and services. Rides, snacks, fruits, beverages, clean rooms, electrical station hookups and a child A full warrenty services from sales, merchandise, and services. Rides, snacks, fruits, beverages, clean rooms, electrical station hookups and a childrens play area. REALLY AWESOME. More

So great we bought two! We stopped by the dealership looking for a new car for my husband. He loves the CLS model (he had three up to this point) and was looking to purchase We stopped by the dealership looking for a new car for my husband. He loves the CLS model (he had three up to this point) and was looking to purchase a CPO CLS when his current lease expired. We've tried other dealers without any luck or real interest shown on their part. My husband was also debating going the SUV route. He test drove an SUV but still loved the CLS. He also test drove a cabriolet. Again he thought it nice but still wanted a CLS. I was smitten with the cabriolet. At this point we decided I would trade in my car and I'd get the cabriolet. Phil, our salesman, was putting together my deal and at the same time trying to find the CLS for my husband. After much searching he found the perfect CLS - CPO, year, color, options. Turned out someone had turned one in late the previous day and it hadn't been entered into the inventory system. What looked like another day gone to searching without success for his perfect car became a salesman's dream - two cars sold at one time to the same family. Excellent work, Phil! Everyone at the dealership was personable and professional. We worked with Morton in the finance office. He got us through the process quickly and efficiently. Bradley was terrific in delivering the autos. We will be repeat customers at this dealer! Very glad we stopped in. More