Mercedes-Benz of Seattle

Service advisor is not returning my call, and when he did, he was lying about the availability and schedule. Very shady business practices. did, he was lying about the availability and schedule. Very shady business practices. More

I brought our GLC in for a repair. I had previously used another dealership for service and repairs, but their customer service has declined. I arrived at my appointment time and was i I had previously used another dealership for service and repairs, but their customer service has declined. I arrived at my appointment time and was immediately met and shown to a service representative. Arby was responsive to my concerns and answered my questions politely. I wanted to wait, so he escorted me to the waiting area which was stocked the canned sodas, snacks and a coffee espresso machine. The eating area had cafe seating as well as a separate area with couches and chairs. There is also an area with cubicles for working on your laptop with power connections. Arby kept me informed on the progress of the repair. In the meantime he got my extended warranty information, called in and received authorization for repairs. Completely seamless on my part! I am impressed and will continue to use MB of Seattle for all my business. More

Extremely first class with their staff, product and facility. Could not be more pleased with the professionalism that Julie displayed yesterday. facility. Could not be more pleased with the professionalism that Julie displayed yesterday. More

I enjoyed the service experience at this dealership. I live in Tacoma and would drive up to Seattle to have my car service at this location I live in Tacoma and would drive up to Seattle to have my car service at this location More

Jason was very professional, personable and he thoroughly answered my questions concerning my Atlas rv thoroughly answered my questions concerning my Atlas rv More

Bill provided excellent services and recommendations to his customers. Always 5 stars to Bill. Thank you, Bill. his customers. Always 5 stars to Bill. Thank you, Bill. More

Friendly professional service staff. Arby did an excellent job getting my 2001 E320 repairs done in record time. Arby did an excellent job getting my 2001 E320 repairs done in record time. More

They see a lot of Sprinter vans, they know how to diagnose and repair, and on top of that they are friendly and quick. diagnose and repair, and on top of that they are friendly and quick. More

Service advisor Arby was excellent in his communication and follow through on completing repairs in a timely manner and follow through on completing repairs in a timely manner More

Jason is very helpful. He helps me from the very beginning with my windshield. This saves a lot my time! He helps me from the very beginning with my windshield. This saves a lot my time! More