Back

Mercedes-Benz of Seattle

Seattle, WA

4.7
1,462 Reviews

2025 Airport Way South

Seattle, WA

98134

Directions

By Type

1,462 Reviews of Mercedes-Benz of Seattle

August 27, 2024

Service was excellent the people we worked with were very helpful and knew what they were doing. We enjoyed the experience thanks to a great staff More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
Aug 28, 2024 -

Mercedes-Benz of Seattle responded

Max, we're delighted to hear that you had an excellent experience with our team at Mercedes-Benz of Seattle. Thanks for the kind words and support!

August 26, 2024

Efficient check in and out. Liked having the video status from Al about the state of the service being done. More

by Robs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mendoza
Aug 26, 2024 -

Mercedes-Benz of Seattle responded

We're glad to hear you appreciated the efficient service and video updates from Al at Mercedes-Benz of Seattle. Thanks for sharing your experience!

August 24, 2024

Arby in service was kind and attentive. The service team at mercedes of seattle have always made me feel welcome and treat me with genuine kindness. Their service team makes me feel safe an More

by LoCas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby service
Aug 26, 2024 -

Mercedes-Benz of Seattle responded

Thank you for sharing your positive experience with Arby and the service team at Mercedes-Benz of Seattle! We're glad to hear that you feel safe and well taken care of. Your trust in our genuine parts and experienced specialists means a lot to us. Safe travels in your Mercedes-Benz GLE!

August 22, 2024

For a luxury brand, the service department is repeatedly unhelpful, in knowledgeable and indifferent. Lack of communication, misinformation, and general lack of customer care is so surprising and disappoint More

by Seattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bright Friday, Emi Balan, Gregory Maikuri, Luke Folk, Vlad Kuizhuklu, Steven Chung, Maleah Cain
Aug 27, 2024 -

Mercedes-Benz of Seattle responded

It's disappointing to hear about your experience with our service department. We strive for excellence and would like the opportunity to address these concerns directly. Please reach out to me at the email address below with your full name and best contact number. Also, when you contact me, please reference the name "Seattle" so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 22, 2024

Always get great service with Bill as my service advisor! He is always helpful, friendly and efficient! I feel he takes a personal interest in making sure everything goes smoothly while my car is in his ha More

by DARENSHAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellecourt
Aug 22, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Bill consistently provides you with excellent service at Mercedes-Benz of Seattle. Your feedback is greatly appreciated, and we'll make sure he knows how much his efforts mean to our customers!

August 21, 2024

I recently purchased a vehicle from Mercedes-Benz of Seattle, and I couldn’t be more pleased with the experience. From the moment I stepped into the dealership, I was greeted with professionalism and co More

by Ghenadie Deliu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristi Patrasco
Aug 21, 2024 -

Mercedes-Benz of Seattle responded

Ghenadie, we're delighted to hear that Cristi and the team at Mercedes-Benz of Seattle provided you with such an exceptional car-buying experience. Enjoy your new vehicle!

August 16, 2024

Been driving Mercedes 30 years, I moved to tricities 10 years ago still come back to this dealership, they’re the best. More

by philly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Aug 19, 2024 -

Mercedes-Benz of Seattle responded

Philly, thank you for your loyalty and kind words! We're honored to be your go-to dealership at Mercedes-Benz of Seattle. Safe travels on the road ahead!

August 16, 2024

Bill is always helpful and communicative and efficient! The team at check in is awesome! More

by angelabern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill-in service
Aug 19, 2024 -

Mercedes-Benz of Seattle responded

Angela, we are glad to hear that Bill has provided excellent service. Thanks for trusting Mercedes-Benz of Seattle with your automotive needs!

August 14, 2024

Work was done as ordered. Car was ready on time complete with a complementary wash. More

by Nisku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Howell
Aug 14, 2024 -

Mercedes-Benz of Seattle responded

Thank you for choosing Mercedes-Benz of Seattle! We appreciate your support.

August 12, 2024

Kind and very efficient staff. Went in for a recall and very satisfied of the service provided More

by Rajck83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby
Aug 12, 2024 -

Mercedes-Benz of Seattle responded

Hi Rajck83. We appreciate you taking the time to leave Mercedes-Benz of Seattle a review, thank you!

...
12
...