Mercedes-Benz of Seattle

Buying a car It was helpful from the salesman and the finance guy. We was there all day but wrost the time after we get the new car 😀 It was helpful from the salesman and the finance guy. We was there all day but wrost the time after we get the new car 😀 More

michael has Great customer service Great customer service I will recommend my friend to come to Mercedes-Benz Seattle Because everybody have a great customer service Also buying the ca Great customer service I will recommend my friend to come to Mercedes-Benz Seattle Because everybody have a great customer service Also buying the car is Save a lot time and No hustling More

Annual Servicing Excellent and efficient the dealership is great! Everyone is really nice I actually enjoy the experience I would prefer if the prices for service wer Excellent and efficient the dealership is great! Everyone is really nice I actually enjoy the experience I would prefer if the prices for service were a little more competitive but I guess you get what you pay for! More

Superb experience with Mercedes dealership in Seattle Had a really great experience with the dealership. Special callout to Andrew who really professional and sincere. He made sure of a great experience. Had a really great experience with the dealership. Special callout to Andrew who really professional and sincere. He made sure of a great experience. They even entertained multiple visits (4 visits on 4 different days) so that I get comfortable with what I was buying. I felt the setup was to make me feel comfortable with the Mercedes brand and the features of the car and use this to sell me the deal. Unlike other dealerships who pressure you and get passive aggressive. They were open about the price, financing and even helped me get a better APR then what I was getting from a pre-approved loan from First-tech. I would definitely recommend this dealership to all my friends. More

Not the fist time we left the service with warning lights on This is the 4th time we have left the dealer after our pre-paid maintenance service with issues. Within 3 miles of the dealership the warning indicat This is the 4th time we have left the dealer after our pre-paid maintenance service with issues. Within 3 miles of the dealership the warning indicator came on and advised us there is to much oil in the engine. This is the 2nd service this has happened to us in a row. Now I have to go round trip from North Bend and spend 2 hours dealing with a quality of service issue. The front bearing assembly is vibrating loudly and making a grinding sound and the A/C does not work. This is not Mercedes problem. It would have been nice for them to put in the report the immediate need for front end work and the A/C is not working. This was a major maintenance service. I think grinding front bearing assembly would be considered a safety concern. I was told all major maintenance services have a road test. It is obvious they did not perform on on my vehicle. Going back 2 services at the last major maintenance we were told the breaks were fine. With in 2 blocks the warning on the dash board was lite up. It turns out we needed a complete break job. The report said the breaks were OK. On a past service 2 days after the oil was changed the vehicle blew out the engine and that is a long story of heart ache. I go back because, I am in a prepaid maintenance I can not get out of. More

Excellent This is my first Mercedez Benz. After visiting another dealer with terrible service I decided to go here. I can't tell how impressed I was with the gr This is my first Mercedez Benz. After visiting another dealer with terrible service I decided to go here. I can't tell how impressed I was with the greeter, the salesperson, the finance and GM. They were absolutely great to work with. More

Hassle free Great straight forward customer service. Great facilities and did not have to speak about pricing back and forth. I would definitely come back. Thank Great straight forward customer service. Great facilities and did not have to speak about pricing back and forth. I would definitely come back. Thank you More

2018 C300 4Matic Lease Bright was incredible to work with on my new car lease. He found the perfect car for us and did everything possible to make it meet our budget, patien Bright was incredible to work with on my new car lease. He found the perfect car for us and did everything possible to make it meet our budget, patiently listening to our list of wants. Great experience! More

Everyone very polite and accommodating. Bradley Brys was and is especially helpful. Following delivery he made himself available to carefully explain all of the newest features and assured m Bradley Brys was and is especially helpful. Following delivery he made himself available to carefully explain all of the newest features and assured me that at any time he would be ready to assist. More

Excellent Customer Experience Johnny Chan was very professional and easy to work with, he responded quickly and was accomodating through out the buying process. The showroom was i Johnny Chan was very professional and easy to work with, he responded quickly and was accomodating through out the buying process. The showroom was impressive as you would expect for the brand, yet the staff is relaxed and welcoming. Finally, I enjoyed the no-pressure interaction with Chris, the sales manager, and Blanca, the finance manager who completed the transaction. Upon leaving, the car was presented to me washed and cleaned which I appreciated. I will certainly recommend this dealership to my friends and colleagues. More