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Mercedes-Benz of Rocklin

Rocklin, CA

Overview
Employees
Reviews
Vehicles
4.4
3,405 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 3,405 reviews

March 22, 2026

The dealership seemed very nice, great service. Easy to get to. Wide selection of cars. More

by Murraylr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadi Sawah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 21, 2026

Wayne, my service advisor was first rate. The service was professional, and the Uber ride provided worked perfect perfectly for me. More

by TOM_ENTIZNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
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Mar 21, 2026 -

Mercedes-Benz of Rocklin responded

We appreciate you highlighting the first-rate support from our service advisor and the professional care your Mercedes-Benz received, and we’re glad the courtesy Uber ride fit seamlessly with your day. Thank you for the five-star review and we look forward to welcoming you back.

March 21, 2026

Jason Harber did a great job. Really explained things and made me feel confident in my decisions. More

by CAVNARC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Harber
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Mar 21, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for sharing your feedback. We’re pleased our team took the time to explain everything and helped you feel confident in your decisions about your Mercedes-Benz GL-Class service.

March 21, 2026

Top notch customer service and and the friendly staff always adds a personal touch when I visit More

by jennispecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2026 -

Mercedes-Benz of Rocklin responded

Your kind words about the personalized service you received on your Mercedes-Benz EQS 450 + encourage our entire team. Art and everyone here enjoy making each appointment feel welcoming. Thank you for sharing your experience, and we look forward to assisting you again.

March 20, 2026

Very efficient. Helpful and knowledgeable service personnel. Gave me a loaner vehicle while my car was in the shop. Highly recommended More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None. Car was serviced
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Mar 20, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for recommending us and for noting our team’s efficiency and expertise. It’s great to know the loaner vehicle kept you on the road while your Mercedes-Benz GLC 350e was in service.

March 20, 2026

Love the staff which included service rep and cashier. Only wished more timely notification that vehicle was complete though it was very busy at Mercedes-Benz of Rocklin More

by GLPENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxx
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Mar 22, 2026 -

Mercedes-Benz of Rocklin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Rocklin. We look forward to having you as one of our valued customers for many more years to come!

March 18, 2026

Easy drop off and pick up. Car was washed and ready to be picked up within time frame promised. More

by PAMSTARSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
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Mar 18, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for noting how smoothly your drop off and pick up went with your Mercedes-Benz GLC 350e. We’re pleased the vehicle was washed and returned within the promised time frame. We look forward to assisting you again.

March 18, 2026

Don’t pick up calls when needed. Sometimes no communication at all. Service takes long More

by Nan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Art Rose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fadi Sawah
1.0
This rating includes all reviews, with more weight given to recent reviews.
IAN STAUFFER
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Niel HINDI
1.0
This rating includes all reviews, with more weight given to recent reviews.
JASRAJ SANDHU
1.0
This rating includes all reviews, with more weight given to recent reviews.
SABOOR NOORZAI
1.0
This rating includes all reviews, with more weight given to recent reviews.
JAWAD KHIL
1.0
This rating includes all reviews, with more weight given to recent reviews.
JOSHUA PRUDHOMME
1.0
This rating includes all reviews, with more weight given to recent reviews.
JENNIFER DAVILA
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

Mercedes-Benz of Rocklin responded

Nan, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 22, 2026 -

Mercedes-Benz of Rocklin responded

Nan, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 18, 2026

Wayne at Mercedes of Rocklin service department provided us with great service. Thank you, Wayne! More

by JEREMYPEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
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Mar 18, 2026 -

Mercedes-Benz of Rocklin responded

We appreciate you sharing this positive experience. We’re glad our service department took great care of your Mercedes-Benz AMG CLE 53. Thank you for the five-star review!

March 17, 2026

Teddy is knowledgeable, always friendly and courteous. Easy to schedule service. Done....done .. done done More

by art.jimmy
Recommend Dealer
Yes
Employees Worked With
Teddy Mui
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Mar 18, 2026 -

Mercedes-Benz of Rocklin responded

What a pleasure to hear our team’s expertise and courtesy made scheduling service for your Mercedes-Benz so simple. We appreciate you sharing this feedback. Let us know if there’s anything else we can help with.

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