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Mercedes-Benz of Rocklin

Rocklin, CA

Overview
Reviews
Vehicles
4.3
3,138 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 3,138 reviews

December 06, 2025

Excellent service, Greg always takes care of our fleet. Vehicle needs, courteous, professional.i had my van serviced and picked up quickly More

by DKIFF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Greg
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Dec 06, 2025 -

Mercedes-Benz of Rocklin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Rocklin!

December 06, 2025

The Rocklin Mercedes dealer provided smart, timely, professional service. It was a great experience. Thank you. More

by Cary.allison
Recommend Dealer
Yes
Employees Worked With
Jason
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Dec 07, 2025 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 06, 2025

Great service rep. , Clay was very thorough and took excellent care of both our vehicle and ourselves! All our concerns were addressed and Clay was very easy to talk wit More

by FINELINEDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay and shop guy who did video, awesome!!
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Dec 07, 2025 -

Mercedes-Benz of Rocklin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Rocklin to be a positive one. Please don't hesitate to reach out if you need anything else.

December 05, 2025

Great customer service ask for Jason. For personal service Even gave me a car to use More

by thanhlysimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Dec 05, 2025 -

Mercedes-Benz of Rocklin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Rocklin!

December 05, 2025

Felt welcome. Strait forward negotiations, Quick response to requests and kind service in particular Raj. Very helpful! More

by barrow0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj
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Dec 05, 2025 -

Mercedes-Benz of Rocklin responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Rocklin. It's great to hear that we were able to assist you and that you had such a positive experience.

December 05, 2025

$391. 00 for an oil change. Outrageous also they were supposed to clean the car and they didn’t. More

by RON77GRENIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
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Dec 05, 2025 -

Mercedes-Benz of Rocklin responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 05, 2025

Greg Burnett is the best. He and tech Kevin are the reason I do business with this dealership. More

by BENEDICT.ABBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Burnett, Kevin tech
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Dec 05, 2025 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 05, 2025

They took great care of me, Teddie was so helpful in taking care of me, More

by Dscot50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddie
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Dec 05, 2025 -

Mercedes-Benz of Rocklin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 05, 2025

I experienced terrible service and a complete lack of explanation. It was extremely inconvenient to pick up my car only to find the problem remained unresolved. Management needs to ensure their service a More

by HARVEYSGILL2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Sanders
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December 04, 2025

I have been several times in Rocklin Mercedes Benz. Ther are so quick and reliable. More

by raydian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Williams
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Dec 04, 2025 -

Mercedes-Benz of Rocklin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Rocklin to be a positive one. Please don't hesitate to reach out if you need anything else.

Dec 04, 2025 -

raydian responded

Thank you Sean Williams. From Mohammad

Dec 04, 2025 -

raydian responded

Thank you From Mohammad

Dec 04, 2025 -

raydian responded

Thank you From Mohammad

Dec 04, 2025 -

raydian responded

Thank you From Mohammad

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