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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,502 Reviews
Call Service Center (971) 340-4573

1,502 Reviews of Mercedes-Benz of Portland - Service Center

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October 23, 2024

Their service was fast and efficient. They fixed a warranty issue and updated me several times during the service work. Thank you More

by BLAKE.PRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Mercedes-Benz of Portland responded

We're delighted to hear that our team at Mercedes-Benz of Portland provided fast and efficient service while keeping you updated throughout the process. Thank you for choosing us, and we're here if you need anything else!

October 23, 2024

Lacking appointments and getting things fixed the first time. Tech training could use some improvement More

by KR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Scorcio
Report | Print
Oct 25, 2024 -

Mercedes-Benz of Portland responded

Thank you for your feedback. We apologize for any inconvenience with scheduling and service quality, as we strive to improve our team's skills continuously. If there's anything specific you'd like us to address or discuss further, please feel free to reach out at your convenience. Thank you, Eric Trueblood - Service Manager - 503-228-8351

October 22, 2024

I was kept informed all my questions were answered. It was a super easy and stress-free experience. More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Mercedes-Benz of Portland responded

We are happy to have provided you with an easy and stress-free experience, Jenn. Come see us again soon!

October 18, 2024

They turned what should have been a poor experience into a very good experience that made me feel valued. Abby was exceptional and kept me updated. She was OUTSTANDING! More

by Jbilski
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Ramirez
Report | Print
Oct 18, 2024 -

Mercedes-Benz of Portland responded

We're delighted to hear that Abby and the team at Mercedes-Benz of Portland turned things around for you! Your feedback is much appreciated. Safe travels in your Mercedes-Benz! Come see us again soon!

October 17, 2024

Abby was great! Super quick and efficient and offered complimentary wash and vacuum! So appreciated! Thank you! More

by Sarah.belvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Ramirez
Report | Print
Oct 18, 2024 -

Mercedes-Benz of Portland responded

Sarah, we're delighted to hear that Abby provided you with such efficient service at Mercedes-Benz of Portland. Enjoy the complimentary wash and vacuum! See you again soon!

October 16, 2024

The service was quicker than expected super efficient great price and wonderful staff. Just a great experience all around for our first visit to this Mercedes Service center. We will be back! More

by kurtwhaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Brouwer
Report | Print
Oct 16, 2024 -

Mercedes-Benz of Portland responded

Kurt, we're delighted to hear that your first visit to Mercedes-Benz of Portland was a great experience! Our team is committed to providing efficient service and we look forward to welcoming you back. Safe travels until then!

October 16, 2024

Service was excellent, plenty of care and concern were evident. Speedy and convenient place to have my truck serviced. Thanks! More

by caseybat22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Ramirez
Report | Print
Oct 16, 2024 -

Mercedes-Benz of Portland responded

We're delighted to hear that you found the service at Mercedes-Benz of Portland excellent and convenient! Thank you for choosing us, and we look forward to assisting with your truck's needs in the future.

October 16, 2024

Good. Staff are pleasant.Accommodating and helpful.. will recommend it to others.Job well done. More

by ALWYS_U94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Ramirez
Report | Print
Oct 18, 2024 -

Mercedes-Benz of Portland responded

Thank you for the first-class rating from all of us at Mercedes-Benz of Portland! We look forward to assisting you with your future sales and service needs. Until then, safe travels!

October 16, 2024

Mercedes-Benz of Portland worked very hard to make me happy. They were very helpful More

by JJDITTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice "Mo" McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Mercedes-Benz of Portland responded

We love hearing from our customers and are pleased to learn about your satisfaction with your recent visit. Please let us know how we can serve you in the future at Mercedes-Benz of Portland!

October 16, 2024

A+ This is unnecessary, great service, A+ what more do you want? brevity is a virtue. More

by noemail_6227238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice "Mo" McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Mercedes-Benz of Portland responded

We love hearing from our customers and are pleased to learn about your satisfaction with your recent visit. Please let us know how we can serve you in the future at Mercedes-Benz of Portland!

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