Mercedes-Benz of Portland - Service Center

the work is very high quality (imho). But the costs are very high; my wife and I have a very limited budget. But the costs are very high; my wife and I have a very limited budget. More

Very clean, staff were professional. My service was done quickly and I've had no issues since. 10/10 would visit again. My service was done quickly and I've had no issues since. 10/10 would visit again. More

I was unhappy with the condition my car was left in after my last repair. my last repair. More

Fine service. Difficult to communicate with. Ultimately very professional but a very busy store so understand that when the phone rings answer it. Good job getting Difficult to communicate with. Ultimately very professional but a very busy store so understand that when the phone rings answer it. Good job getting our issue solved. More

The people es very friendly an helpful to help people to get the price and the car get the price and the car More

I mentioned brake squeak for my new car’s first service. The answer was that all AMG package brakes squeak. Not a good answer for a car in that price range. The service was quick but there used to be a comp The answer was that all AMG package brakes squeak. Not a good answer for a car in that price range. The service was quick but there used to be a complimentary car wash and vacuum with the service at this dealership. When I received my car back none of that was done. Not a 5 star experience anymore. More

As a loyal customer for over 25 years, my last encounter with your service advisor, Mr. McQueen, was unsatisfactory. His overall attitude was arrogant and unhelpful. Additionally, my vehicle has experience with your service advisor, Mr. McQueen, was unsatisfactory. His overall attitude was arrogant and unhelpful. Additionally, my vehicle has experienced a water leak on the passenger side during a recent rainstorm in spite of service work in late July which was supposed to have prevented this. More

Abigail was so helpful with everything. She was very attentive when i expressed concerns. She provided detailed information when speaking to me about all the different services. Great commu She was very attentive when i expressed concerns. She provided detailed information when speaking to me about all the different services. Great communication skills!! More

I like the dealership but I don't like the accessibility to talking to someone. It also took a long time to diagnose and fix my car. The repair was good though and there are good people working there. to talking to someone. It also took a long time to diagnose and fix my car. The repair was good though and there are good people working there. More

My new Mercedes has a white leather steering wheel and white leather seats. The steering wheel was badly smudged with mechanics hands as well on side of drivers seat. I was able to get it off but that was white leather seats. The steering wheel was badly smudged with mechanics hands as well on side of drivers seat. I was able to get it off but that was a little disappointing. More