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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,465 Reviews
Call Service Center (971) 340-4573

1,465 Reviews of Mercedes-Benz of Portland - Service Center

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July 28, 2023

Mekonnen Wossene was my Service Advisor. It’s this position that generates 50-75% of the clients’ satisfaction or dissatisfaction with their visit. This guy is fantastic! If you’ve got an an More

by Lee Nolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Jul 31, 2023 -

Mercedes-Benz of Portland responded

Hello Lee, thank you for taking the time to share your kind thoughts and confidence in our team member, Mekonnen. We will be sure to share the kind words you have written here with him, and hope to have you back at Mercedes-Benz of Portland for your vehicle's next due service.

July 28, 2023

Very good experience . The rep was helpful and the job got done sooner than I expected More

by Dao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Jul 31, 2023 -

Mercedes-Benz of Portland responded

We are happy to see you are pleased with you recent experience here at Mercedes-Benz of Portland, Dao! Our team greatly appreciates your recent business and we hope to have you back for any future needs. For now, safe travels.

July 28, 2023

Visiting this dealership and service was terrific. Car was fine in time and on budget. Great experience More

by STEVEBEATT1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella
Report | Print
Jul 31, 2023 -

Mercedes-Benz of Portland responded

Hey Steve, thank you for bringing your vehicle to our team at Mercedes-Benz of Portland. We are happy to have provided exceptional service and hope to have the opportunity to work with you again down the road.

July 27, 2023

Very professional, and helpful person they were doing everything by the book.Cecilia it was so nice and helpful all the way More

by tomagresham09@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecila
Report | Print
Jul 28, 2023 -

Mercedes-Benz of Portland responded

Thank you for these kind words, Tom! Our team truly appreciates your recent business and we hope to have you back at Mercedes-Benz of Portland again soon.

July 26, 2023

This is an outstanding dealership. They are professional, thorough, competent, friendly– – – everything I would want in service for my Mercedes Benz. Cecilia Salgado was the perfect se More

by ROGERPEASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Report | Print
Jul 26, 2023 -

Mercedes-Benz of Portland responded

Hello Roger, Thank you for taking the time to leave us with your outstanding feedback. It is wonderful to know Cecilia went the extra mile for you. We look forward to serving you again here at Mercedes-Benz of Portland.

July 26, 2023

Good prompt and friendly service. They did a good job on our car and we were satisfied! More

by RICK@RGANDCO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland for your automotive needs, Rick. Your business is truly appreciated. Our team looks forward to serving you again down the road.

July 25, 2023

Courteous staff and my car was serviced and finished close to the time that I was quoted. Also, when my car is ready it’s always nice and clean from the car wash; a bonus service. More

by PATRICKSTEARNS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Jul 25, 2023 -

Mercedes-Benz of Portland responded

Thank you for sharing your experience with us! We're delighted to know that our courteous staff provided you with efficient service, and we could meet your expectations regarding the quoted time. We appreciate your kind words and look forward to providing you with the same level of excellence during your future visits to Mercedes-Benz of Portland.

July 25, 2023

Treated with respect and care. Customer service at its finest. Nothing more to add done More

by HIDGESCREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Jul 25, 2023 -

Mercedes-Benz of Portland responded

Thank you for your kind words! We're thrilled to hear that you were treated with respect and care, and that our customer service was at its finest during your visit. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again at Mercedes-Benz of Portland!

July 24, 2023

Very, very nice and professional customer service. I appreciate this having worked at Nordstrom for 20 years. Top notch service. More

by NJFERSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Jul 25, 2023 -

Mercedes-Benz of Portland responded

Thank you so much for the positive feedback, your customer service insight makes this an even bigger compliment! The team here at At Mercedes-Benz of Portland are thrilled to have provided you with top-notch service, and we look forward to exceeding your expectations in the future!

Jul 25, 2023 -

Mercedes-Benz of Portland responded

Thank you so much for the positive feedback, your customer service insight makes this an even bigger compliment! The team here at At Mercedes-Benz of Portland are thrilled to have provided you with top-notch service, and we look forward to exceeding your expectations in the future!

July 24, 2023

Great cars, great service and really great people. The best in Portland. Keep up the fine work! More

by wepj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Mercedes-Benz of Portland responded

Thank you for your wonderful feedback! We're delighted that you had a fantastic experience with our great cars, excellent service, and our exceptional team at Mercedes-Benz of Portland. We appreciate your support and look forward to serving you again soon!

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