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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,464 Reviews
Call Service Center (971) 340-4573

1,464 Reviews of Mercedes-Benz of Portland - Service Center

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December 03, 2023

Make always been very helpful and so friendly. Highly recommend to talk to Make. Sorry Make. I made you have more work by reference to all my friends. More

by supreesmith
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 04, 2023 -

Mercedes-Benz of Portland responded

Hello, we are pleased to see that our team has been helpful and friendly during your visits here at Mercedes-Benz of Portland. Thank you for recommending us to your friends, we appreciate the extra work!

December 02, 2023

The staff is first rate as always and was efficient and very courteous. Your people make car maintenance a no hassle experience. More

by LIMA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Mercedes-Benz of Portland responded

We're glad to know our team at Mercedes-Benz of Portland made your car maintenance experience hassle-free and efficient. Thank you for sharing this positive feedback!

December 01, 2023

Excellent service. Appreciate attention to detail and callout of low tread. 2023 loaner was fun to drive and appreciated. More

by ALISSA.SEIDLITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Dec 01, 2023 -

Mercedes-Benz of Portland responded

Alissa, we're glad to know you appreciated the attention to detail and enjoyed driving our 2023 loaner. Thank you for choosing Mercedes-Benz of Portland! We hope to see you again for your next service.

December 01, 2023

They got me in during a battery emergency and back out same day. It was a good and thankful experience. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosalynn Hallmark
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Dec 04, 2023 -

Mercedes-Benz of Portland responded

Rich, we're glad to know our team at Mercedes-Benz of Portland was able to assist you promptly during your battery emergency. Thank you for sharing your positive experience!

November 30, 2023

Mekonnen Wossene is definitely an asset to Mercedes-Benz! He is professional, knowledgeable, and very pleasant. He helped make our tire/wheel/etc emergency less stressful. Thank you Mekonnen! More

by LSMITH9766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Nov 30, 2023 -

Mercedes-Benz of Portland responded

We're so glad to know that Mekonnen was able to assist you during your tire emergency at Mercedes-Benz of Portland. It's great knowing his professionalism and knowledge made the situation less stressful for you! For any future needs, please don't hesitate to reach out.

November 30, 2023

I’ve been a customer for 4 years with several issues handled with quality professionalism. I’m rating a #4 because the communication level was not what I’ve been used to. I’m certain this issue is a 1 t More

by TIPS0067
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Mercedes-Benz of Portland responded

We appreciate your feedback and continued support over the years at Mercedes-Benz of Portland. We apologize if our communication didn't meet expectations this time around, but we're committed to improving for future interactions. Thank you again!

November 29, 2023

Bella Amador have provided 5-STAR service and took care of me. I am so very happy with result, she is SUPER NICE and PROFESSIONAL!!! More

by Marina Sergeev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella Amador
Report | Print
Nov 29, 2023 -

Mercedes-Benz of Portland responded

Marina, we're pleased to read our team member, Bella provided you with top-notch service here at Mercedes-Benz of Portland. Thank you for your kind words and enjoy your new ride!

November 29, 2023

Great cars, really great people. Also, great service! We will be back again to the dealership! More

by wepj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Nov 30, 2023 -

Mercedes-Benz of Portland responded

Thank you for this short yet kind feedback! We are happy to know you enjoyed our team members, vehicle selection and the service provided. Looking ahead, we hope to get to serve you again.

November 28, 2023

The most horrible experience ever. Would never go back again. Dishonesty and very disrespect. They damaged my car charged me 2000 and issue was not resolved More

by normanross588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 27, 2023

Repair done in a timely manner, communication was very good, car detailed nicely when I picked it up More

by AUNTIE21VIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Mercedes-Benz of Portland responded

Thank you for thinking of our team at Mercedes-Benz of Portland for your vehicles repair needs. We are happy to have completed the service in a quality manner, and to have returned your vehicle to you in great condition. For any future service needs, we hope to have you back!

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