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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,503 Reviews
Call Service Center (971) 340-4573

1,503 Reviews of Mercedes-Benz of Portland - Service Center

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December 29, 2023

Quick to get the vehicle in, great communication, and worked with my schedule. She was very helpful, knowledgeable, and kind. More

by BROCKJMYERS
Recommend Dealer
Yes
Employees Worked With
Cecilia
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Portland responded

We're glad to know that our team at Mercedes-Benz of Portland was able to provide you with a quick and convenient service experience. Thank you for highlighting our great communication, we appreciate your feedback!

December 29, 2023

Good friendly company service Very informative. It was done in a timely manner. Appreciate the professionalism. More

by DNHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Mercedes-Benz of Portland responded

We're glad to know you found our service at Mercedes-Benz of Portland friendly and professional. We strive for timely, informative interactions with all our customers. Thanks for the positive feedback!

December 28, 2023

We appreciate the relationship that we have with Mercedes-Benz of Portland. Mark Tower, as our Service Advisor, is always personable, professional does a great job of meeting our needs. More

by REZOLON59
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Portland responded

We're so glad to know that you appreciate the relationship with us here at Mercedes-Benz of Portland. It's great to see Mark has been consistently meeting your needs and providing excellent service! Thank you for sharing this feedback.

December 28, 2023

Professional and clear communicators What? No Boobs Boobs Boobs Boobs Boobs Boobs Boobs Boobs Boobs Boobs More

by DREISINA
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Mekonnen Wossene
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Portland responded

Dreisina, we appreciate your feedback about our team at Mercedes-Benz of Portland, and are glad to know you found us to provide professional and clear communication. Looking ahead, we wish you safe travels and a happy new year.

December 28, 2023

Quick reliable service,treat you well,appreciate your business ! Nothing more has to be said More

by ISLANDBEST2
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team at Mercedes-Benz of Portland for service. Our team is always happy to provide timely and quality service, and we are pleased to know this has been apparent during your visits with us. Until next time, safe travels and happy new year.

December 26, 2023

Been using the same dealership since 1981 Always looking for high quality service, advisors with honesty and dignity More

by BTAPPOUNI
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 26, 2023 -

Mercedes-Benz of Portland responded

Hello, thank you for supporting Mercedes-Benz of Portland. Our team truly values your long-time loyalty. We will always work hard to earn your trust and business. Should you ever need anything, please let us know.

December 26, 2023

The service is very thorough. The time to complete my oil change was very accurate. More

by jwoodbury
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 26, 2023 -

Mercedes-Benz of Portland responded

Thank you for stopping by Mercedes-Benz of Portland. It was a pleasure assisting you. Come visit our team again soon.

December 23, 2023

Good as always. Mark and the team always give their best to the customers. Merry Christmas! More

by SAM@HEVANET.COM
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 26, 2023 -

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland, Sam. We will be sure to pass along your kind words to Mark. We hope that you enjoy your holiday season.

December 22, 2023

Battery replaced needed, Mark took care of it Had a nice new loaner waiting for me More

by Gambinok
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 22, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team for battery replacement. We are happy to have made your experience as convenient as possible, and hope to have you back for any future needs.

December 21, 2023

I’ve only had one issue (major to me) with them out of all the times I’ve been there, so they’ll still get a five star review from me. Staff is always , polite and professional. More

by Qiyana.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice lady I dealt with last
Report | Print
Dec 22, 2023 -

Mercedes-Benz of Portland responded

We're glad to know that our team at Mercedes-Benz of Portland has consistently provided you with polite and professional service. We appreciate your understanding regarding the issue, and we'll strive to make every future visit a 5-star experience!

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